PBXes » English » Miscellaneous » RE: Billing Issue
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sta
Grünschnabel


Registration Date: 15.01.2017
Posts: 1

Billing Issue Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi,

We subscribed to and tested this service around this time last year. We unfortunately found that it wasn't a good fit and thought we canceled the subscription. Unfortunately our billing department was confused and didn't realize the subscription was still active. We have just now canceled through PayPal and would like to request a refund for the subscription going back to Jun 2017 when you can see in our activity log, all outbound calls ceased. Please email correspondence and provide email to respond to.

Thanks!

28.02.2018 19:59 stamandtrade is offline Search for Posts by stamandtrade Add stamandtrade to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4775

RE: Billing Issue Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Sorry, but we can't refund you for past periods. We've sent you the bills and provided the PBX for you.

28.02.2018 23:15 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
 
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