PBXes » English » Feature Requests » Call recording based on specific queue
Print Page | Recommend to Friend | Add Thread to Favorites
Post New Thread Post Reply
Author
Post « Previous Thread | Next Thread »
gad


Registration Date: 01.01.1970
Posts:

Call recording based on specific queue Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hiya,

Is it possible to specify recording all conversations based on them coming in on a specific queue, rather than just all calls on a specific extension.

Specifically, we'll have two users whose extensions will respond to specific departments or direct dial numbers and I don't want to have these calls recorded automatically. But if either of those same users receive a call from say a "customer services" queue, I want the ability to record those calls automatically.

Thanks in advance

jules

10.07.2007 00:42 gadgets is offline Search for Posts by gadgets Add gadgets to your Buddy List
 
Post New Thread Post Reply
Go to:

Powered by Burning Board Lite 1.0.2 © 2001-2004 WoltLab GmbH
English Translation by Satelk