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sma
Grünschnabel


Registration Date: 28.01.2011
Posts: 1
Daumen hoch! Payment processed twice Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Accidently our Soho account has been charged twice from June 13, 2012. I have just cancelled both memberships through the PayPal control panel:

S-7EX27008EG846464J (14 jun 2012)
S-6BH13503NH518390G (13 jun 2012)

Please refund the monthly fees charged from 14 June 2012 - 14 December 2012 (7 months, 22,75 euro total) to our PayPal account.

Right now i will sign up once again for a new membership.
This topic can be removed as soon as the refund has been processed.

Thank you.
18.12.2012 16:34 smartforward is offline Search for Posts by smartforward Add smartforward to your Buddy List
i-p
Super Moderator


Registration Date: 14.01.2006
Posts: 4775
RE: Payment processed twice Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

You are right. You had two Soho subscriptions although you only needed one. Because this is too far in the past, I have credited you 15 Euros of personal support.
19.12.2012 01:33 i-p-tel is offline Search for Posts by i-p-tel Add i-p-tel to your Buddy List
zab
Grünschnabel


Registration Date: 10.01.2014
Posts: 2
RE: Payment processed twice Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hi, I had a soho account, but there were a problem with the paypal account for renewal. Trying to avoid the disruption of soho features, I subscribed again with another paypal account. I was charged with $5.95 yesterday (Feb 26th). Although, today I recieved a deactivation soho account notice. Please help to reactivate my soho account.
28.02.2018 05:23 zabdiel is offline Search for Posts by zabdiel Add zabdiel to your Buddy List
 
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