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ghh


Registration Date: 01.01.1970
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Skype Connect DID Post Reply with Quote Edit/Delete Post Report Post to a Moderator       IP Information Go to the top of this page

Hello. If I have multiple phone numbers attached to a Skype Connect SIP account, is there a way to know which of those numbers has been called and route the call accordingly ?

Say:

+1xxxxxxxx -> goes to ring group 'sales USA'
+44xxxxxxx -> goes to ring group 'sales UK'
+44yyyyyyy -> goes to voice menu


That would be very helpful. So far, I had to configure two different SIP accounts which is not optimal for both performance and cost.

This way, I can send the calls to the proper destination and prepend a string that can be read on the phone to know in advance who the call is for.
This is very useful for a call center scenario.

Moreover, I fear that sometimes the system gets confused with the two accounts registered on the same PBX.

Thanks in advance,

Angelo

28.11.2012 01:01 ghhotels is offline Search for Posts by ghhotels Add ghhotels to your Buddy List
 
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