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Thread: Sipdroid TLS not working. TCP and UDP OK.
i-p

Replies: 2
Views: 3254

RE: Sipdroid TLS not working. TCP and UDP OK. 12.04.2024 10:10 Forum: Bugs

On our Android 14 it's working fine. First please check if you are using the right port number for TLS (5070).

Thread: Urgent Help needed - trunk outage
i-p

Replies: 3
Views: 7077

RE: Urgent Help needed - trunk outage 22.03.2024 13:07 Forum: PBXes PRO

Now that you have entered a username your SIP server is incorrect. The server name is unknown in name service. Please ask your provider what their current server name is.

Thread: please restore to original configuration
i-p

Replies: 1
Views: 2958

RE: please restore to original configuration 22.03.2024 13:02 Forum: PBXes PRO

I am sorry, we do not have a older backup on file. You can backup/restore your account in Personal Data.

Thread: Invoice request
i-p

Replies: 1
Views: 6388

RE: Invoice request 22.03.2024 12:59 Forum: Miscellaneous

Invoices get emailed to the address of your Paypal account. Have you checked that mailbox?

Thread: Urgent Help needed - trunk outage
i-p

Replies: 3
Views: 7077

RE: Urgent Help needed - trunk outage 21.03.2024 17:22 Forum: PBXes PRO

Did you change your trunk configuration on PBXes? I am asking because the username seems to be empty.

Thread: verify PRO subscription
i-p

Replies: 2
Views: 2963

RE: verify PRO subscription 21.03.2024 17:19 Forum: PBXes PRO

Yes, your subscription is OK. Thanks.

Thread: call recording
i-p

Replies: 2
Views: 6065

RE: call recording 07.03.2024 18:39 Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

We've changed call recording format for your account from GSM to uncompressed 16-bit PCM. Files are much bigger now.

Thread: RFC 3326 / Call completed elsewhere
i-p

Replies: 1
Views: 4961

RE: RFC 3326 / Call completed elsewhere 07.03.2024 18:19 Forum: Warteschleifen, Sprachmenüs, Faxmail, Anrufbeantworter und Rufgruppen

Vielen Dank für die Anregung.

Bisher ging das nicht. Wir haben eine Ergänzung vorgenommen. Bitte testen Sie möglichst bald, ob es damit funktioniert, da wir das Update ggf. wieder deinstallieren, um Inkompatibilitäten zu vermeiden.

Es sollte für Warteschleifen gehen, nicht jedoch für Rufgruppen.

Um das Update zu laden, klicken Sie bitte einmal auf "Speichern & Starten" unter "Persönliche Daten".

Thread: How not use G.729 codec
i-p

Replies: 1
Views: 3825

RE: How not use G.729 codec 02.09.2023 16:58 Forum: Miscellaneous

For free accounts (like yours) G.729 is always disabled. So PBXes will not offer or accept the codec.

Thread: Username Change
i-p

Replies: 1
Views: 4030

RE: Username Change 04.06.2023 20:18 Forum: Miscellaneous

Please create a new username, and let us know when you are done. We'll delete the old one and refund the fee.

Thread: Trunk grayed out indefinitely
i-p

Replies: 1
Views: 7902

RE: Trunk grayed out indefinitely 19.05.2023 09:26 Forum: Providers

All your trunks show registered now.

If you have a similar issue you could read System Log for diagnosis. It's available on Soho accounts.

Thread: Website Error if i wannt add a new Extension
i-p

Replies: 1
Views: 6103

RE: Website Error if i wannt add a new Extension 10.05.2023 12:04 Forum: Bugs

We've lowered firewall strength a little bit. Please try again.

If it still doesn't work, try to pick a different password for your extensions.

Thread: leading number in inbound
i-p

Replies: 3
Views: 9688

RE: leading number in inbound 09.02.2023 10:36 Forum: Feature Requests

A premium account can modify the dialplan. A lot of users on PBXes are using premium accounts.

Thread: leading number in inbound
i-p

Replies: 3
Views: 9688

RE: leading number in inbound 06.02.2023 14:19 Forum: Feature Requests

There are already solutions for this in the forum. For inbound calls:
https://www1.pbxes.com/forum/thread.php?threadid=884

For outbound:
https://www1.pbxes.com/forum/thread.php?threadid=166

Thread: Invoice request
i-p

Replies: 1
Views: 4365

RE: Invoice request 14.01.2023 18:08 Forum: Miscellaneous

Your invoices were sent to contabilita@rxxxxt.it

Thread: extension username
i-p

Replies: 21
Views: 36659

RE: extension username 18.11.2022 14:04 Forum: Feature Requests

Yes, personal support would make it faster. Otherwise forum support is on a lower priority.

But I think it's working now after we made another change?

Thread: extension username
i-p

Replies: 21
Views: 36659

RE: extension username 03.11.2022 18:42 Forum: Feature Requests

Glad to hear registration and outbound is working from your huawei.

The inbound is a problem related to this _ for - configuration. That's why I deleted the separate thread.

We modified another table. Can you please check if inbound is working for you now?

Thread: extension username
i-p

Replies: 21
Views: 36659

RE: extension username 03.11.2022 12:40 Forum: Feature Requests

Thanks for your patience.

We found a typing mistake, and verified that registration is now working with the underscore.

Thread: extension username
i-p

Replies: 21
Views: 36659

RE: extension username 21.10.2022 14:49 Forum: Feature Requests

Done. Please let us know if the change has been successful.

Thread: extension username
i-p

Replies: 21
Views: 36659

RE: extension username 20.10.2022 13:36 Forum: Feature Requests

It needs to be done manually. On which extension(s) do you want to have the underscore?

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