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Thread: How not use G.729 codec
i-p

Replies: 1
Views: 599

RE: How not use G.729 codec 02.09.2023 15:58 Forum: Miscellaneous

For free accounts (like yours) G.729 is always disabled. So PBXes will not offer or accept the codec.

Thread: Username Change
i-p

Replies: 1
Views: 1011

RE: Username Change 04.06.2023 19:18 Forum: Miscellaneous

Please create a new username, and let us know when you are done. We'll delete the old one and refund the fee.

Thread: Trunk grayed out indefinitely
i-p

Replies: 1
Views: 1459

RE: Trunk grayed out indefinitely 19.05.2023 08:26 Forum: Providers

All your trunks show registered now.

If you have a similar issue you could read System Log for diagnosis. It's available on Soho accounts.

Thread: Website Error if i wannt add a new Extension
i-p

Replies: 1
Views: 1343

RE: Website Error if i wannt add a new Extension 10.05.2023 11:04 Forum: Bugs

We've lowered firewall strength a little bit. Please try again.

If it still doesn't work, try to pick a different password for your extensions.

Thread: leading number in inbound
i-p

Replies: 3
Views: 2110

RE: leading number in inbound 09.02.2023 09:36 Forum: Feature Requests

A premium account can modify the dialplan. A lot of users on PBXes are using premium accounts.

Thread: leading number in inbound
i-p

Replies: 3
Views: 2110

RE: leading number in inbound 06.02.2023 13:19 Forum: Feature Requests

There are already solutions for this in the forum. For inbound calls:
https://www1.pbxes.com/forum/thread.php?threadid=884

For outbound:
https://www1.pbxes.com/forum/thread.php?threadid=166

Thread: Invoice request
i-p

Replies: 1
Views: 1055

RE: Invoice request 14.01.2023 17:08 Forum: Miscellaneous

Your invoices were sent to contabilita@rxxxxt.it

Thread: extension username
i-p

Replies: 21
Views: 26741

RE: extension username 18.11.2022 13:04 Forum: Feature Requests

Yes, personal support would make it faster. Otherwise forum support is on a lower priority.

But I think it's working now after we made another change?

Thread: extension username
i-p

Replies: 21
Views: 26741

RE: extension username 03.11.2022 17:42 Forum: Feature Requests

Glad to hear registration and outbound is working from your huawei.

The inbound is a problem related to this _ for - configuration. That's why I deleted the separate thread.

We modified another table. Can you please check if inbound is working for you now?

Thread: extension username
i-p

Replies: 21
Views: 26741

RE: extension username 03.11.2022 11:40 Forum: Feature Requests

Thanks for your patience.

We found a typing mistake, and verified that registration is now working with the underscore.

Thread: extension username
i-p

Replies: 21
Views: 26741

RE: extension username 21.10.2022 13:49 Forum: Feature Requests

Done. Please let us know if the change has been successful.

Thread: extension username
i-p

Replies: 21
Views: 26741

RE: extension username 20.10.2022 12:36 Forum: Feature Requests

It needs to be done manually. On which extension(s) do you want to have the underscore?

Thread: 404 not found on transfer via softphone
i-p

Replies: 4
Views: 2965

RE: 404 not found on transfer via softphone 12.07.2022 07:14 Forum: Terminal Equipment

Sorry I missed looking into the file, and now you already cancelled your subscription after 4 days. Did you save the mentioned log somewhere?

Thread: 404 not found on transfer via softphone
i-p

Replies: 4
Views: 2965

RE: 404 not found on transfer via softphone 05.07.2022 07:13 Forum: Terminal Equipment

Logs in the PBX would be very helpful to solve this. Please subscribe for any paid account for one month. Then you will find a log of your PBX under the System Log tab.

Thread: Rückerstattung auch in diesem Jahr möglich
i-p

Replies: 3
Views: 2691

RE: Rückerstattung auch in diesem Jahr möglich 21.06.2022 12:28 Forum: Fehler

Ja, ist auf dem Weg :-) Zukünftig können wir das aber nicht mehr machen.

Thread: Video Calling 2.0
i-p

Replies: 5
Views: 16086

RE: Video Calling 2.0 31.05.2022 14:42 Forum: News

Audio is always on the phone call that you have in parallel.

Thread: Forum nicht mehr sichtbar
i-p

Replies: 1
Views: 984

RE: Forum nicht mehr sichtbar 16.05.2022 10:05 Forum: Fehler

Das Problem wurde behoben. Vielen Dank für Ihr Verständnis!

Thread: Sipdroid incoming calls
i-p

Replies: 9
Views: 3665

RE: Sipdroid incoming calls 10.05.2022 08:36 Forum: Bugs

So your bug report is about Sipdroid ringing too short? Can you please try choose another ringtone. It should ring until you pick up the call.

Thread: Sipdroid incoming calls
i-p

Replies: 9
Views: 3665

RE: Sipdroid incoming calls 04.05.2022 08:10 Forum: Bugs

This is the intended behaviour of the app.

Sipdroid sets up media early to avoid loosing the first bit of audio when answering calls. When you make an internal call, audio will already pass thru. Only on public networks, your audio will not be heard before the other side picks up.

Thread: Native SIP client removed from Android 12?
i-p

Replies: 1
Views: 1958

RE: Native SIP client removed from Android 12? 16.04.2022 09:00 Forum: Terminal Equipment

For iOS I can recommend SIP client SessionTalk.

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