 Thread: extension username |
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Yes, personal support would make it faster. Otherwise forum support is on a lower priority.
But I think it's working now after we made another change?
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| Thread: extension username |
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Glad to hear registration and outbound is working from your huawei.
The inbound is a problem related to this _ for - configuration. That's why I deleted the separate thread.
We modified another table. Can you please check if inbound is working for you now?
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| Thread: extension username |
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Thanks for your patience.
We found a typing mistake, and verified that registration is now working with the underscore.
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| Thread: extension username |
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It needs to be done manually. On which extension(s) do you want to have the underscore?
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| Thread: 404 not found on transfer via softphone |
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Logs in the PBX would be very helpful to solve this. Please subscribe for any paid account for one month. Then you will find a log of your PBX under the System Log tab.
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| Thread: Video Calling 2.0 |
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Audio is always on the phone call that you have in parallel.
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| Thread: Sipdroid incoming calls |
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So your bug report is about Sipdroid ringing too short? Can you please try choose another ringtone. It should ring until you pick up the call.
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| Thread: Sipdroid incoming calls |
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This is the intended behaviour of the app.
Sipdroid sets up media early to avoid loosing the first bit of audio when answering calls. When you make an internal call, audio will already pass thru. Only on public networks, your audio will not be heard before the other side picks up.
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| Thread: encryption |
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Yes, communication is encrypted. Just change http:// to https:// in your URL. When logging in thru pbxes.com you get redirected to the right https:// page automatically.
Because there is no domain name for dedicated IPs, and therefore no trusted certificate you will get a warning message to accept the certificate. If you click on "show certificate" within the browser warning, you can see the certificate is for www1.pbxes.com.
From there click "accept risk and continue" to confirm the security exception.
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| Thread: RE: Hearing queue order before announcement... :S |
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A voice menu is only available if the position in the queue is getting announced.
If you select an announcement frequency then the position will always be announced.
Setting position announcements to "no" will override sounds queue-youarenext, queue-thereare, queue-callswaiting. So just the number of callers ahead will still be heard. In this case a voice menu like "... callers ahead. If you like to leave a message dial 3" would make sense.
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| Thread: RE: Change PayPal Account Issue |
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Yes, the counter already decremented. When cancelling a subscription there is a 24 hours grace period to make a new one.
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Thread: 