PBXes » Search » Search Results
Showing posts 1 to 12 of 12 results
Author Post
Thread: RE: Directory Issue
the

Replies: 3
Views: 8073

RE: Directory Issue 14.11.2015 02:12 Forum: Bugs

Thank you, it appears to be working as expect now. Is there anything in the settings I could have changed to correct it?

Dan

Thread: RE: Directory Issue
the

Replies: 3
Views: 8073

Directory Issue 09.11.2015 17:32 Forum: Bugs

Good day, I was advised by a caller today that the 'directory' feature in the digital receptionist for our account is not connecting and is resulting in the calling hearing 'goodbye' and then the call is disconnected. I'm not sure how long this has been happening, nor do I know whether it is a universal issue. We do know that when you select the '#' key to reach the directory the call is disconnected. We also tried with *411 and had the exact same hang-up result. Please advise.

Dan

Thread: Urgent Issue: Fast busy from all DID's coming in through our trunk
the

Replies: 0
Views: 9018

Urgent Issue: Fast busy from all DID's coming in through our trunk 09.01.2014 17:18 Forum: Providers

I hope some one can assist as soon as possible. Our account trunk "CZTRUNK" is terminating at a fast busy for all our DID's. I have checked with our DID provider and all DIDs are functioning properly and have successfully registered to PBXES. The issue appears to be coming from the PBXES side. Please advise, our business can not receive any calls currently.

******I corrected the issue by changing the trunk name to the username, I'm not sure would have happened to require this, any insight?********

Regards,

Dan

Thread: RE: Change PayPal Account Issue
the

Replies: 4
Views: 7623

Change PayPal Account Issue 17.10.2013 14:44 Forum: Miscellaneous

Good day, I need to change paypal accounts which process my pbxes monthly payments for premium account: thefool

I've gone ahead and processed a new subscription for thefool from my other paypal account and was going to go in and cancel the existing one but the new purchase has not shown up in my details.

How long does it take to show that I have 2 premium subs so I can cancel the first one? Or, should I just cancel it now with the hopes it shows up.

Please advise.

Thread: RE: Urgent Billing Issue
the

Replies: 3
Views: 7177

RE: Urgent Billing Issue 15.03.2011 21:32 Forum: Miscellaneous

Thanks for the feedback, unfortunately it hasn't been made clear by the admins. Still uncertain. Anyone else?

Thread: RE: Urgent Billing Issue
the

Replies: 3
Views: 7177

Urgent Billing Issue 11.03.2011 16:10 Forum: Miscellaneous

Upon completion of our latest monthly payment (March 6) from PayPal, Paypal seems to have cancelled our subscription which resulted in an email from Pbxes.org advising that it had been cancelled and we have 24 hr grace period to purchase the sub again.

This will not be possible as we are having issues with Paypal at the moment but should be resolved next week. My question is, even though I have paid this month am I still going to have my subscription reduced to a basic free account in 24hrs or do I have the full month and then 24 hrs at the end of the month to renew the subscription. Please advise ASAP

Account: thefool

Thread: RE: Urgent: Changing Paypal account for Premium Account payments
the

Replies: 2
Views: 7742

RE: Urgent: Changing Paypal account for Premium Account payments 06.12.2009 17:37 Forum: Miscellaneous

My feeling exactly, i'd rather not loose everything i've painstakingly spent hours setting up. I've asked this question a number of times before without any answer or response.

Dan

Thread: Voicemail Email
the

Replies: 0
Views: 9790

Voicemail Email 06.12.2009 15:27 Forum: Feature Requests

Can I pay Pbxes.org to remove:

"Dial *98 to access your voicemail by phone.
Visit http://www1.pbxes.com to check your voicemail with a web browser."

From the voicemail emails which are sent out? I know this can be done in Source View, but I have a Premium not Pro account (I have not found a way to do this in a Premium account).

Please help.

Dan

Thread: RE: Urgent: Changing Paypal account for Premium Account payments
the

Replies: 2
Views: 7742

Urgent: Changing Paypal account for Premium Account payments 06.12.2009 15:24 Forum: Miscellaneous

Good day,

I am currently paying with a PayPal account which I need to change. How do I transfer my Pbxes payments to another PayPal account without canceling?

I need to do this asap. Thanks.

Dan

Thread: RE: Voicemail Email
the

Replies: 2
Views: 9844

RE: Voicemail Email 18.05.2009 15:26 Forum: Feature Requests

Well, it certainly is possible to 'view' in source view - but what do I need to do in order to change or erase that footer line? Do I have buy support credits and Pbxes do it? That is fine, but I need a course of action.

Thank You for you quick response.

Dan

Thread: Can I do this? 1 Extension # with 2 Sip Devices
the

Replies: 0
Views: 6122

Can I do this? 1 Extension # with 2 Sip Devices 07.10.2008 18:23 Forum: Terminal Equipment

I need one extension # to be shared by 2 sip devices (cisco 7960) - here is what i'm trying to achieve.

* 1 directory listed extension # ringing at 2 sip phones at the same time
* 1 single voicemail box, with voicemail waiting indicated on both phones
* Dialing other extensions from either phone display the same outgoing ext. #

I know I can do call fork, but this does not assist with the voicemail or outgoing call issue.

Please help!

Dan

Thread: RE: Voicemail Email
the

Replies: 2
Views: 9844

Voicemail Email 29.09.2008 05:18 Forum: Feature Requests

Is there any way to add the ability to customize the outgoing email which the voicemail .wav is attached? The footer currently reads:

"Dial *98 to access your voicemail by phone.
Visit http://www1.pbxes.com to check your voicemail with a web browser."

My users have been going to the link provided unable to find how to get their voicemail, it is quite confusing. I would like to remove that line entirely as it does not apply to my account whatsoever. I am on a premium account.

Showing posts 1 to 12 of 12 results

Powered by Burning Board Lite 1.0.2 © 2001-2004 WoltLab GmbH
English Translation by Satelk