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Thread: 404 not found on transfer via softphone
i-p

Replies: 4
Views: 410

RE: 404 not found on transfer via softphone 12.07.2022 08:14 Forum: Terminal Equipment

Sorry I missed looking into the file, and now you already cancelled your subscription after 4 days. Did you save the mentioned log somewhere?

Thread: 404 not found on transfer via softphone
i-p

Replies: 4
Views: 410

RE: 404 not found on transfer via softphone 05.07.2022 08:13 Forum: Terminal Equipment

Logs in the PBX would be very helpful to solve this. Please subscribe for any paid account for one month. Then you will find a log of your PBX under the System Log tab.

Thread: Rückerstattung auch in diesem Jahr möglich
i-p

Replies: 3
Views: 1110

RE: Rückerstattung auch in diesem Jahr möglich 21.06.2022 13:28 Forum: Fehler

Ja, ist auf dem Weg :-) Zukünftig können wir das aber nicht mehr machen.

Thread: Video Calling 2.0
i-p

Replies: 5
Views: 12378

RE: Video Calling 2.0 31.05.2022 15:42 Forum: News

Audio is always on the phone call that you have in parallel.

Thread: Forum nicht mehr sichtbar
i-p

Replies: 1
Views: 107

RE: Forum nicht mehr sichtbar 16.05.2022 11:05 Forum: Fehler

Das Problem wurde behoben. Vielen Dank für Ihr Verständnis!

Thread: Sipdroid incoming calls
i-p

Replies: 9
Views: 745

RE: Sipdroid incoming calls 10.05.2022 09:36 Forum: Bugs

So your bug report is about Sipdroid ringing too short? Can you please try choose another ringtone. It should ring until you pick up the call.

Thread: Sipdroid incoming calls
i-p

Replies: 9
Views: 745

RE: Sipdroid incoming calls 04.05.2022 09:10 Forum: Bugs

This is the intended behaviour of the app.

Sipdroid sets up media early to avoid loosing the first bit of audio when answering calls. When you make an internal call, audio will already pass thru. Only on public networks, your audio will not be heard before the other side picks up.

Thread: Native SIP client removed from Android 12?
i-p

Replies: 1
Views: 558

RE: Native SIP client removed from Android 12? 16.04.2022 10:00 Forum: Terminal Equipment

For iOS I can recommend SIP client SessionTalk.

Thread: RE: Video not working with Grandstream GXV3240
i-p

Replies: 8
Views: 11486

RE: Video not working with Grandstream GXV3240 14.04.2022 15:45 Forum: Terminal Equipment

Ja, ist aktiv. Sie können es sehen, wenn Sie im System Log den Trace aktivieren. Dann ist es in der Codec-Liste.

Thread: encryption
i-p

Replies: 1
Views: 625

RE: encryption 18.03.2022 16:59 Forum: PBXes PRO

Yes, communication is encrypted. Just change http:// to https:// in your URL. When logging in thru pbxes.com you get redirected to the right https:// page automatically.

Because there is no domain name for dedicated IPs, and therefore no trusted certificate you will get a warning message to accept the certificate. If you click on "show certificate" within the browser warning, you can see the certificate is for www1.pbxes.com.

From there click "accept risk and continue" to confirm the security exception.

Thread: RE: Disabled account for unknown reason
i-p

Replies: 10
Views: 10895

RE: Disabled account for unknown reason 01.03.2022 18:04 Forum: Miscellaneous

Accounts held by Russian mail address holders were disabled on February 26, 2022.

Thread: "Status" wird nicht richtig angezeigt
i-p

Replies: 1
Views: 397

RE: "Status" wird nicht richtig angezeigt 31.01.2022 11:45 Forum: Fehler

Wir haben das behoben. Vielen Dank für Ihren Hinweis!

Thread: RE: Hearing queue order before announcement... :S
i-p

Replies: 3
Views: 5854

RE: Hearing queue order before announcement... :S 26.01.2022 20:14 Forum: Bugs

A voice menu is only available if the position in the queue is getting announced.

If you select an announcement frequency then the position will always be announced.

Setting position announcements to "no" will override sounds queue-youarenext, queue-thereare, queue-callswaiting. So just the number of callers ahead will still be heard. In this case a voice menu like "... callers ahead. If you like to leave a message dial 3" would make sense.

Thread: RE: Change PayPal Account Issue
i-p

Replies: 4
Views: 7452

RE: Change PayPal Account Issue 26.01.2022 19:35 Forum: Miscellaneous

Yes, the counter already decremented. When cancelling a subscription there is a 24 hours grace period to make a new one.

Thread: Video Calling 2.0
i-p

Replies: 5
Views: 12378

RE: Video Calling 2.0 26.01.2022 19:32 Forum: News

Clicking on profile pic in webcall pages only works when already in a voice call.

Thread: Secure Connection to PBXES Portal
i-p

Replies: 1
Views: 1339

RE: Secure Connection to PBXES Portal 31.12.2021 10:30 Forum: PBXes PRO

Yes, https can be used and is used by default, when you login via pbxes.com. It automatically redirects you to your dedicated IP using https.

However, a warning message will occur because there is no certificate for a numerical IP. You will have to confirm this in your browser ("accept the risk"). Communication will then be encrypted but with a private certificate not verified to a domain name.

Thread: Gtalk IG/OG fails even after Connected
i-p

Replies: 1
Views: 1037

RE: Gtalk IG/OG fails even after Connected 19.10.2021 13:44 Forum: Miscellaneous

You still had a trunk that used the old GV peering which was available unitl 2018.

From 2018 to 2019 there was a new SIP based GV peering which stopped to work in 2019.

So you can delete the trunk now.

Thread: Webcall URL
i-p

Replies: 6
Views: 1896

RE: Webcall URL 13.10.2021 21:11 Forum: Bugs

OK, thanks.

Please do one more test now. I don't want to call your number during the night. You don't need to restart your PBX.

Thread: Setup Guides - Anveo
i-p

Replies: 1
Views: 1533

RE: Setup Guides 13.10.2021 16:26 Forum: Providers

According to https://www.anveo.com/faq.asp?code=sip_asterisk you need to enter sip.anveo.com:5010 as SIP server.

Thread: Webcall URL
i-p

Replies: 6
Views: 1896

RE: Webcall URL 13.10.2021 16:22 Forum: Bugs

Thanks for your immediate report. We've made the code more robust. Please try again now.

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