 Thread: 404 not found on transfer via softphone |
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Logs in the PBX would be very helpful to solve this. Please subscribe for any paid account for one month. Then you will find a log of your PBX under the System Log tab.
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| Thread: Video Calling 2.0 |
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Audio is always on the phone call that you have in parallel.
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| Thread: Sipdroid incoming calls |
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So your bug report is about Sipdroid ringing too short? Can you please try choose another ringtone. It should ring until you pick up the call.
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| Thread: Sipdroid incoming calls |
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This is the intended behaviour of the app.
Sipdroid sets up media early to avoid loosing the first bit of audio when answering calls. When you make an internal call, audio will already pass thru. Only on public networks, your audio will not be heard before the other side picks up.
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| Thread: encryption |
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Yes, communication is encrypted. Just change http:// to https:// in your URL. When logging in thru pbxes.com you get redirected to the right https:// page automatically.
Because there is no domain name for dedicated IPs, and therefore no trusted certificate you will get a warning message to accept the certificate. If you click on "show certificate" within the browser warning, you can see the certificate is for www1.pbxes.com.
From there click "accept risk and continue" to confirm the security exception.
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| Thread: RE: Hearing queue order before announcement... :S |
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A voice menu is only available if the position in the queue is getting announced.
If you select an announcement frequency then the position will always be announced.
Setting position announcements to "no" will override sounds queue-youarenext, queue-thereare, queue-callswaiting. So just the number of callers ahead will still be heard. In this case a voice menu like "... callers ahead. If you like to leave a message dial 3" would make sense.
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| Thread: RE: Change PayPal Account Issue |
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Yes, the counter already decremented. When cancelling a subscription there is a 24 hours grace period to make a new one.
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| Thread: Video Calling 2.0 |
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Clicking on profile pic in webcall pages only works when already in a voice call.
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| Thread: Secure Connection to PBXES Portal |
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Yes, https can be used and is used by default, when you login via pbxes.com. It automatically redirects you to your dedicated IP using https.
However, a warning message will occur because there is no certificate for a numerical IP. You will have to confirm this in your browser ("accept the risk"). Communication will then be encrypted but with a private certificate not verified to a domain name.
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| Thread: Gtalk IG/OG fails even after Connected |
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You still had a trunk that used the old GV peering which was available unitl 2018.
From 2018 to 2019 there was a new SIP based GV peering which stopped to work in 2019.
So you can delete the trunk now.
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| Thread: Webcall URL |
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OK, thanks.
Please do one more test now. I don't want to call your number during the night. You don't need to restart your PBX.
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| Thread: Webcall URL |
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Thanks for your immediate report. We've made the code more robust. Please try again now.
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