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Thread: RE: Hearing queue order before announcement... :S
i-p

Replies: 3
Views: 5193

RE: Hearing queue order before announcement... :S 26.01.2022 19:14 Forum: Bugs

A voice menu is only available if the position in the queue is getting announced.

If you select an announcement frequency then the position will always be announced.

Setting position announcements to "no" will override sounds queue-youarenext, queue-thereare, queue-callswaiting. So just the number of callers ahead will still be heard. In this case a voice menu like "... callers ahead. If you like to leave a message dial 3" would make sense.

Thread: RE: Change PayPal Account Issue
i-p

Replies: 4
Views: 6657

RE: Change PayPal Account Issue 26.01.2022 18:35 Forum: Miscellaneous

Yes, the counter already decremented. When cancelling a subscription there is a 24 hours grace period to make a new one.

Thread: Video Calling 2.0
i-p

Replies: 2
Views: 10556

RE: Video Calling 2.0 26.01.2022 18:32 Forum: News

Clicking on profile pic in webcall pages only works when already in a voice call.

Thread: Secure Connection to PBXES Portal
i-p

Replies: 1
Views: 653

RE: Secure Connection to PBXES Portal 31.12.2021 09:30 Forum: PBXes PRO

Yes, https can be used and is used by default, when you login via pbxes.com. It automatically redirects you to your dedicated IP using https.

However, a warning message will occur because there is no certificate for a numerical IP. You will have to confirm this in your browser ("accept the risk"). Communication will then be encrypted but with a private certificate not verified to a domain name.

Thread: Gtalk IG/OG fails even after Connected
i-p

Replies: 1
Views: 714

RE: Gtalk IG/OG fails even after Connected 19.10.2021 12:44 Forum: Miscellaneous

You still had a trunk that used the old GV peering which was available unitl 2018.

From 2018 to 2019 there was a new SIP based GV peering which stopped to work in 2019.

So you can delete the trunk now.

Thread: Webcall URL
i-p

Replies: 4
Views: 990

RE: Webcall URL 13.10.2021 20:11 Forum: Bugs

OK, thanks.

Please do one more test now. I don't want to call your number during the night. You don't need to restart your PBX.

Thread: Setup Guides - Anveo
i-p

Replies: 1
Views: 824

RE: Setup Guides 13.10.2021 15:26 Forum: Providers

According to https://www.anveo.com/faq.asp?code=sip_asterisk you need to enter sip.anveo.com:5010 as SIP server.

Thread: Webcall URL
i-p

Replies: 4
Views: 990

RE: Webcall URL 13.10.2021 15:22 Forum: Bugs

Thanks for your immediate report. We've made the code more robust. Please try again now.

Thread: error uploading new system recording
i-p

Replies: 3
Views: 568

RE: error uploading new system recording 01.10.2021 10:04 Forum: Bugs

Okay, thanks.

We will fix this during the weekend. Thanks for your patience.

Thread: error uploading new system recording
i-p

Replies: 3
Views: 568

RE: error uploading new system recording 30.09.2021 22:22 Forum: Bugs

Please try again.

We've adjusted firewall settings. The rule that fired is known for false positives and has therefore been disabled.

Thread: add extension
i-p

Replies: 4
Views: 767

RE: add extension 28.09.2021 11:46 Forum: PBXes PRO

It is cheaper to have one subscription for 15 instead of two for 10 and 5, because you get the discounted price per extension when you buy 10 or more.

Thread: add extension
i-p

Replies: 4
Views: 767

RE: add extension 14.09.2021 16:54 Forum: PBXes PRO

You can cancel the existing subscription and create a new one.

Thread: New Member cant make calls via trunk
i-p

Replies: 2
Views: 686

RE: New Member cant make calls via trunk 19.08.2021 21:21 Forum: Miscellaneous

You should check whether your trunk is registered.

Thread: Call forwarding not working
i-p

Replies: 2
Views: 609

RE: Call forwarding not working 20.07.2021 22:58 Forum: Bugs

Just put a number there, the number of your extension (without SIP/).

Thread: Cannot make calls from one extension to another
i-p

Replies: 2
Views: 572

RE: Cannot make calls from one extension to another 18.07.2021 18:15 Forum: Bugs

Because you are on the free account there is no logfile. Please upgrade to a Soho account for a month to be able to assist you.

Thread: Conference
i-p

Replies: 1
Views: 635

RE: Conference 09.07.2021 10:28 Forum: Miscellaneous

You can make a ring group that rings these extensions first, then goes to a conference extension. The ringed extensions would need to reject the call, and then call the conference extension.

Thread: VERIFY subscription PRO
i-p

Replies: 3
Views: 829

RE: VERIFY subscription PRO 07.07.2021 21:30 Forum: PBXes PRO

Yes, thanks for mentioning. The PRO accounts are still handled manually.

Thread: Calls end after two rings
i-p

Replies: 1
Views: 606

RE: Calls end after two rings 28.06.2021 15:42 Forum: Bugs

It's the endpoint 202 that hangs up after 9 seconds. Please check the phone's config.

Thread: VERIFY subscription PRO
i-p

Replies: 3
Views: 829

RE: VERIFY subscription PRO 21.06.2021 12:39 Forum: PBXes PRO

Yes, fine. Thanks!

Thread: Backup der Einstellungen
i-p

Replies: 3
Views: 1055

RE: Backup der Einstellungen 15.06.2021 13:05 Forum: Sonstiges

Ja, richtig! Haben wir geändert.

Showing posts 1 to 20 of 2979 results Pages (149): [1] 2 3 next » ... last »

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