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Thread: call cuts off after 30 seconds
usa

Replies: 0
Views: 10509

call cuts off after 30 seconds 02.05.2011 17:59 Forum: PBXes PRO

I am experiencing a problem today with calls terminating after 30 seconds. can you confirm if others are having a similar problem? it cuts off regardless of the trunk or carrier used.

thank you

Thread: RE: problem loggin in
usa

Replies: 1
Views: 8159

problem loggin in 13.11.2010 17:35 Forum: PBXes PRO

re: user usafreecall

I have had my account for several years, today I can't log in, after I enter my user name and password it
continues to try to redirect to
https://www1.pbxes.com/index.php
www4.pbxes.com/index.php


endless continuous loop

please help
jim

Thread: RE: outbound calls garbled
usa

Replies: 7
Views: 19830

RE: outbound calls garbled 28.06.2009 18:13 Forum: PBXes PRO

the problem resolved itself last week (Jun 21), no problem calling all week,

However the problem is back again today.

When calling out, regardless of the trunk used, i hear garbled voice, the calling party hears nothing.

I did use the "submit & start" button, but it has no effect. It may be that my account is limited to the San Diego server, i am not able to use any other servers on my account.

thanks

Thread: RE: outbound calls garbled
usa

Replies: 7
Views: 19830

outbound calls garbled 21.06.2009 17:12 Forum: PBXes PRO

the following problem started within the last 24 hours. Outbound Calls are connecting properly, however, the sound from the party being called is garbled, the calling party cannot hear anything. The same problem occurs regardless of what trunk is used for the outbound call.

i did reset and start the account, but the problem persists.

digital receptionist sound is ok, only when outbound calls are routed is there a problem.

i do not see any network problems with pbxes.org/status , are any others having this problem?

Thread: RE: billing question
usa

Replies: 13
Views: 27330

RE: billing question 06.03.2009 18:58 Forum: PBXes PRO

i understand, i will not make any changes. many thanks as always.

Thread: RE: billing question
usa

Replies: 13
Views: 27330

RE: billing question 04.03.2009 17:27 Forum: PBXes PRO

corresponding with paypal is proving to be very time consuming and very frustrating - they have very limited "human" customer support and many "contact us" options are disguised computer generated reply systems. they don't offshore it, they just don't have it....

in order to keep my accounts current I added a new paypal account that I used to make my subscription payments to i-p-tel on my 2 pbxes accounts. this was done on MONDAY.

However today (WEDNESDAYy) i received an email on my old paypal email account that additional subscription payments are DELINQUENT to i-p-tel and these are failing since they are not linked to my new papal email account.

can you please review my 2 pbxes accounts and advise me as to how i bring these 2 pbxes accounts current and avoid any additional delinquent emails?
the 2 user names are (jimfla) and (usafreecall).

Thread: RE: billing question
usa

Replies: 13
Views: 27330

billing question 24.02.2009 16:29 Forum: PBXes PRO

my paypal account that is connected to my pbxes monthly subscription has been restricted temporarily.

I expect it may take another 2-3 weeks to remove the limits on my regular account, paypal is very slow even though my account has been in good standing for over 9 years.

I attempted to set up an alternate paypal account with another credit card and renew my subscription, but it failed since I need a second bank account (which I don't have).

How do I keep my account current? Do you accept any other payment sources?

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