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Thread: RE: Serious Problems
kal

Replies: 1
Views: 6586

Serious Problems 06.04.2011 09:36 Forum: PBXes PRO

There must be something very wrong with the system or with my account.

a) The sound quality has become very very bad. Lots of gaps during the conversation
b) Some of my settings were lost twice.
c) Yesterday, when I tried to log in, I faced a non stop loop of redirection between www1 and www4. And this was happening for 2-3 hours.

Please check it.

Thread: RE: Blacklisted??????
kal

Replies: 6
Views: 13218

RE: Blacklisted?????? 06.02.2009 15:58 Forum: Miscellaneous

Zitat:
Originally posted by i-p-tel
Zitat:
Original von kalantz
I deleted it immediately. Yesterday, I received another email informing me that my other account (mediaweb) has been deleted... like it was not!!!

You did not successfully delete it. So it got disabled automatically. I have deleted it for you now as requested.


I deleted it successfully. I tried to log on after deleting it and I couldn't.
Anyway. Either it was deleted or not, nothing gives you the right to punish your customers by arbitrarily blacklisting any number of your choice... with or without notice.

Thread: RE: Blacklisted??????
kal

Replies: 6
Views: 13218

wütend Blacklisted?????? 06.02.2009 09:21 Forum: Miscellaneous

Hi

I'm really crossed with you guys...

Not only you do not provide an email address to contact you when something is wrong because of your fault, you also react unfairly to your customers by blacklisting destinations without a reason.

I have my account for more than 2 years. Last Saturday I decided to upgrade it to premium in order to use the fax2email feature you advertise, which finally doesn't work!!!!!!

The same day, I made a new account (mediaweb) in order to remind myself of the features of the free account and decide if I stay to premium or go back to free. Later that day, I received an email informing me that I had to delete or pay for the second account (mediaweb) within 5 days. I deleted it immediately. Yesterday, I received another email informing me that my other account (mediaweb) has been deleted... like it was not!!!

Today, you have blaclisted one of my telephone numbers... blacklisted by mediaweb!!!!. Is this a sort of punishment for not respecting your policies? What can I say?

Please, do something,
kalantz

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