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Thread: Changed my CC from PayPal
tij

Replies: 0
Views: 3759

Changed my CC from PayPal 19.08.2013 22:34 Forum: Miscellaneous

Hello.

I changed my credit card with my PayPal account.
What to do now ? I`m still use your services
.
Please help me.
Best regards

Thread: RE: not receiving voicemail emails
tij

Replies: 4
Views: 5941

RE: not receiving voicemail emails 21.03.2012 22:59 Forum: Bugs

I´m still not receiving voicemail emails.

Thread: RE: Notification of Missed Calls
tij

Replies: 37
Views: 92414

RE: Notification of Missed Calls 01.03.2012 13:56 Forum: Feature Requests

Zitat:
Originally posted by i-p-tel
When setting up a queue, there is a new field "notification email address". Whenever a queue times out, or the caller hangs up before getting connected, an email will be sent to this address. To make the new feature work, please click "Submit & Start" in "Personal Data" once.


But is it only with a queue ? And the others calls without a queue ? Any news ?

Thread: RE: Sending recorder calls via e-mails seems not to work
tij

Replies: 2
Views: 4468

RE: Sending recorded calls via e-mails seems not to work 22.02.2012 01:14 Forum: Bugs

Zitat:
Originally posted by pbxesisti
Hi,

I have activated the option that the recorded call via mail will be sent. I have also set up the mail adress. It did not worked even though I tested it with two mail adresses.

I was able to download the file thru the webinterface neither

Thank you for checking the issue.

I have used the option, that the call will be recorded if I use "*1"...

P.


There is not a service like this. You can listen the records for web only. It is not by email. Just voice mail is by email.

Thread: RE: What´s happening with www4 Server ?
tij

Replies: 37
Views: 63485

RE: What´s happening with www4 Server ? 21.02.2012 03:48 Forum: Bugs

Zitat:
Originally posted by i-p-tel
For the near future we have given up the plan to install a server in Brasil.

Instead we added a server in Miami, US, with better connectivity to East Coast regional USA, South America (with a focus on Brasil) and the Caribbean.

Does this serve you better than www4? Thanks for your help.


I`m using the Miami server. I can`t do any outbound calls and my voice mail is not working fine. I can`t receive the emails with my voice mails.

Thread: RE: My outbound calls is not working fine
tij

Replies: 2
Views: 5050

My outbound calls is not working fine 20.02.2012 15:50 Forum: Bugs

Hello

My outbound calls is not working fine. I can´t do any outbound calls using my outbound routes. I just can do internal outbound calls to another extensions or service numbers like a *43, *97, *98 etc...

This post has one month . Any news about my problem please !?

Thread: VoiceMail is not working fine
tij

Replies: 0
Views: 2826

VoiceMail is not working fine 20.02.2012 15:41 Forum: Bugs

Hello there

My voice mail is not working fine. I can`t receive my voice mail in my email. I have change the email and nothing happen. Please help.
Please help.

Thread: RE: Extensions missing
tij

Replies: 6
Views: 7407

RE: Extensions missing 02.11.2011 22:46 Forum: Bugs

Zitat:
Originally posted by i-p-tel
It should be repaired now. We had a problem with database on www2.



I really thank you. Now it is working fine.

Thread: RE: Extensions missing
tij

Replies: 6
Views: 7407

RE: Extensions missing 01.11.2011 21:19 Forum: Bugs

Zitat:
Originally posted by modernpbx
Hopefully everyone saw my notes in the other thread.

There is a work-around to get back up and running.


Yes. I saw and I did, but it is not working fine.

Thread: RE: Extensions Missing
tij

Replies: 1
Views: 3620

RE: Extensions Missing 31.10.2011 23:00 Forum: Bugs

Zitat:
Originally posted by modernpbx
All of my extensions are missing?

No list appears when I click on extensions.

However, when I attempt to add an extension that should be there I get an error that says the extension exists.

And, my phones can register and use the extensions.

The problem seems to be just that they don't show up for me to edit.

Update:

I added a new extension and it does not show up in the list. So this problem is for both new extensions and existing.

No extensions appear in Status.

Calling extensions results in busy,

Outbound calls are OK


----------------------------------------------------------------------------------

Resolved -- sort of.

I switched to the NY datacenter (ww4) and the extensions appeared in the list. I tried switching back to Seattle and they were still missing.

I had t re-save all of them before they would work again -- they all reported as busy until I did this.

Now all is good and they appear on the status screen.

I am going to stay with NY for awhile to see if anyone else has problems with Seattle.


Yessss. I did.But it is not working fine.

Thread: RE: Extensions missing
tij

Replies: 6
Views: 7407

RE: Extensions missing 31.10.2011 20:01 Forum: Bugs

Zitat:
Originally posted by kireevco
Extensions are missing, sip client connects.
Nothing had been touched since last month.

Any suggestions?

I have the same problem here.

Without extensions we can`t answer calls . Please fix it !!

Thread: RE: SipCode trunk are off line. All the time
tij

Replies: 5
Views: 15215

RE: SipCode trunk are off line. All the time 18.06.2011 16:33 Forum: Providers

Zitat:
Originally posted by damape
I am also having the same problem!!!!! 2


Only server www6 is working fine.

Thread: RE: SipCode trunk are off line. All the time
tij

Replies: 5
Views: 15215

RE: SipCode trunk are off line. All the time 30.05.2011 21:36 Forum: Providers

Zitat:
Originally posted by i-p-tel
The server at sipcode is responding with "403 Incompatible System". You should open a support ticket at sipcode with this info.


I really thank you for your answer. The server at sipcode was working fine before. I can´t undstand. The ticket is open now. The only server www6 is working fine with ser.sipcode.com.br. I don´t know why ?

Thread: RE: SipCode trunk are off line. All the time
tij

Replies: 5
Views: 15215

SipCode trunk are off line. All the time 21.05.2011 21:56 Forum: Providers

My SipCode trunks ( ser.sipcode.com.br) are off line. Before it was working fine. All my friends has the same problem. Please help !

Thread: RE: Add people to a conference
tij

Replies: 3
Views: 6028

RE: Add people to a conference 12.04.2011 03:36 Forum: Miscellaneous

Zitat:
Originally posted by dgtinformatica
I would need to create a conference between 2 or more extensions and add also one or more external number. Is there a way to do it ?
Thank You


Já testei essa solução indicada acima pelo Diafora e funciona super bem.

Thread: RE: Extensions "in use" for 71hours. Can't reset
tij

Replies: 1
Views: 3605

RE: Extensions "in use" for 71hours. Can't reset 21.03.2011 13:12 Forum: Bugs

Zitat:
Enviado originalmente por djay
Hi,

Two extensions (101 and 201) seem to be locked in somekind of call which has been going on for the last 71 hours. I can't seem to be able to reset the pbx to end the call. The phones themselves register and can call out but no calls can be received by them as they said they are in "in use".


Clic, "Personal data" and "Submit & Start"

Thread: RE: Change the voicemail message
tij

Replies: 4
Views: 9890

RE: Change the voicemail message 12.03.2011 22:45 Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Zitat:
Originally posted by rfinazzi
Zitat:
Originally posted by bazmercer
So far, what have you tried to do in order to change your voicemail message?

I am unable to find, between the options, any way to change the message of the voicemail of an extension, or a voicemail in general. is there a way?


Yes there is. With your extension just dial *97 and follow the instructions.

Thread: Time Zone Error
tij

Replies: 0
Views: 3487

Time Zone Error 26.02.2011 17:53 Forum: Bugs

There is an error with time zone from www2 America/Buenos Aires. The time zone from Argentina is the same from Brasil, but it has an one hour delay.

Brazil=Argentina time zone, but it is not working fine. When I receive a call, I have :

13:50 but the real time is 12:50.

Some news about it ?

Please help !


Now it is working fine

Thread: RE: What´s happening with www4 Server ?
tij

Replies: 37
Views: 63485

RE: What´s happening with www4 Server ? 23.02.2011 22:39 Forum: Bugs

My problem now is :

My trunks SipCode are off line. With all Pbxes servers. Please. Why I can`t use SipCode with Pbxes ?

Somebody help me ? Pleeeeease !!!

Thread: RE: What´s happening with www4 Server ?
tij

Replies: 37
Views: 63485

RE: What´s happening with www4 Server ? 23.02.2011 11:17 Forum: Bugs

Zitat:
Originally posted by robertop
Hi. Since the start of my PBXes account I have registered some trunks using 2 servers from www.sipcode.com.br: sip.voipsecurity.com.br and ser.sipcode.com.br, but about 3 months ago this trunks stopped to work. I thought the problem was with the servers, but after a lot of tests (where I registered them in some ATAs) I confirmed the problem is in the PBXes.
I checked in this forum that this happened before.
Could you help me? I think this happened since my account was transferred to the www4.pbxes.com.



Just change it ( www3 America/Buenos Aires)

Mude para www2 ( América/Buenos Aires

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