RE: All my inbound calls is out 24.11.2009 04:22

Forum: Providers

Ok Diafora .

I really thank you for your help.

I did the changes, but it does not fine. I think that the problem is not my SIP UA. Some providers registered and others no. I can fix it, just to use other timezone/datacenter, www2 9San Diego), for example, everything is fine. But I need to use the brazilian time zone. When I use it, I have the problem, when I use other time zone, I don't have problem.

RE: All my inbound calls is out 23.11.2009 20:27

Forum: Providers

I have the same problem. All my SIPs are pbxes.org too.

Repeating the information :

When I choose time Zone/DataCenter America_Sao Paulo (www4NewYork), all my inbound calls does not work fine.

When I choose other timezone/datacenter, www2 9San Diego), for example, everything is fine.

But I want to use time Zone/DataCenter America_Sao Paulo (www4NewYork), cause I want to see my call monitor with the Brazilian time.

RE: All my inbound calls is out 23.11.2009 17:36

Forum: Providers

I did. And nothing.

When I choose time Zone/DataCenter America_Sao Paulo (www4NewYork), all my inbound calls does not work fine.

When I choose other timezone/datacenter everything is fine. But I want to use time Zone/DataCenter America_Sao Paulo (www4NewYork),

All my inbound calls is out 23.11.2009 14:47

Forum: Providers

After the last outage all my trunks are unregistered or are registered but it is not working fine.. I don´t know why . I did not any changes and nothing is working. I can`t receive any inbound calls. I would like to know if all servers are working with 100% of functions after the last breakdown. Since I´m having problems with all my inbound calls.
Thank you very much for your attention and time. Please Diafora and Pascal. Help me !

My trunks is not working 22.11.2009 15:54

Forum: Providers

It is fixed now.

RE: Premium account is not working fine 22.11.2009 03:10

Forum: Miscellaneous

Zitat:

Originally posted by i-p-tel Due to www2 being unavailable for an hour this upgrade took a bit longer than usual.

Ok. Pascal. I really thank you.

Premium account is not working fine 22.11.2009 01:42

Forum: Miscellaneous

Hello.

I did a "upgrate" of a free account (danielmachado) to premium and made the paypal payment but it is not a premium account yet. Please Pascal or Diafora. Help me.

RE: asterisk / skype 01.11.2009 23:02

Forum: Feature Requests

Zitat:

Originally posted by drmitsos No, it's not working for me. As bobmats has written, as soon as I press the red bar, the "@skype" postfix is removed from the username in the PSTN extension.

Ok. thanks for your answer, but I`m still waiting the answer from Ip-Tel.

RE: asterisk / skype 01.11.2009 05:09

Forum: Feature Requests

Zitat:

Originally posted by i-p-tel As a start we will connect to Skype contacts by adding "@skype" to their Skype names. Calls will be limited to 3 minutes initially. The callee needs to allow anonymous callers. To activate the update the red bar has to be clicked once (appears after saving a setting).

Is it really working fine ? I tried and it is not working to me.

RE: I want to buy a Pro account. Some questions. 20.10.2009 22:16

Forum: Miscellaneous

Zitat:

Originally posted by i-p-tel You can always cancel your first subscription to replace it by a second.

Ok. I thank you.

RE: I want to buy a Pro account. Some questions. 20.10.2009 14:20

Forum: Miscellaneous

Ok. Diafora. One more time, I thank you again.

RE: Call transfer 20.10.2009 00:44

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Thank you Diafora. I`ll do it.

RE: Call transfer 18.10.2009 16:56

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Ok . Diafora. I`ll try...

I have one Digital receptionist, it has an explanation about my service, so when I receive a call and the caller wants to know about my service, I`ll transfer the call to my digital receptionist that has an explanation about me. I hope you undstand me. Thank you again

RE: Call transfer 13.10.2009 19:39

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Zitat:

Originally posted by Diafora It depends on the SIP UAs used and the type of transfer employed. • What type of IP phones, ATAs, soft-phones, are you trying to do the transfer with? • What type of transfer are you trying to use? Attended or Blind transfer?

Thank you for your quick answer. I can make transfer yet. I'm using *2 , blind transfer . Now I want to transfer the call to my digital receptionist. For example, I receive a call, them I dial *2 and dial the number of my ( trunk or extension ? ) that has a digital receptionist ? Am I rigth ?

Call transfer 13.10.2009 14:19

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Hello.

I have 2 digital recptionists. When I received a call I want to transfer the call ( dialing *2 ) to my second digital receptionist. How can I do it ?

I want to buy a Pro account. Some questions. 12.10.2009 22:17

Forum: Miscellaneous

I want to buy a Pro account. That's my question :

If I buy 15 extensions and after a month I decide that I will need 40 extensions can I upgrade same subscription?
Since in first moment I was paying 4 euros each and in second will cost me 3 euros each extension.
Can I raise same subscription to more extensions? Or I will need to do another subscription for more 25 extensions?

Hello Diafora ! Can you help me again ?

Thank you.

Tony

RE: Problem with outgoing calls 25.09.2009 17:22

Forum: Terminal Equipment

It`s fixed now. It was an issue from my Router wireless.

Thank you Diafora.

RE: Digital receptionist and Fax extension 25.09.2009 17:17

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Yes it is !

Problem with outgoing calls 24.09.2009 14:56

Forum: Terminal Equipment

Hi.

All my outgoing calls has a problem. When I hang up the call, it does not turn off and the call stay active for 30 , 40 or 50 seconds. How can I fix it ? I changed the DTMF from extension and trunk, but it is not working fine.

Thank you for your help.

Digital receptionist and Fax extension 24.09.2009 02:15

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Hello.

I want to use my digital receptionist with a fax extension. When I receive a call, the caller will have an option to my fax in the prompt menu from my digital receptionist. How can I do this ? How can I make a fax extension ?

Thank you again.