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Thread: RE: Incoming routing with hours
sol

Replies: 22
Views: 92520

10.01.2007 21:43 Forum: News

I'm also looking for a way to set multiple schedules - for weekday, Saturday and Sunday business hours, with corresponding after hours, plus lunch hours. Will this be possible?

Thread: RE: Digital receptionist + IVR
sol

Replies: 10
Views: 23773

08.01.2007 18:29 Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

I think I'm experiencing a similar problem ... I am directing inbound PSTN calls to IVR via a SPA 3000, doing the normal "press 2 for X, 3 for Y, 9 for voicemail" stuff. Sometimes the numbers entered are recognized, but mostly not. I've tried from both cellphones & fixed-line phones.

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