RE: PBXes failes and must be regularly restarted 24.12.2011 12:58

Forum: Bugs

Yes, I can confirm I've tried several different servers and I can make one call after the switch, but after that nothing else works. IPTEL PLEASE LOOK INTO THIS URGENTLY!!!!

RE: PBXes failes and must be regularly restarted 24.12.2011 11:00

Forum: Bugs

I have the same problem, albeit cannot say that this happens on a "regular" basis (has happened twice in the past three or four weeks). The latest incident was this morning (Dec 24) between around 7:30 am and 9:50 am, when I finally decided to look through the forum for possible outages, and found this post, so I re-started the system under "General Settings" and that did seem to do the trick. Looking through the system log there are no entries during that period, although we know there were perhaps dozens of attempted calls as this is the busiest time of the year for us (Christmas eve).

Intermittent problems with 3StarsNet 14.12.2011 16:42

Forum: Providers

Hi,
I've recently upgraded to a SoHo account from a free account, but am having intermittent problems with our provider 3StarsNet (which happens to be one of the recommended providers by PBXes).

At certain moments throughout the day, we're getting a series of calls with no audio. Registering the ATA (Siemens C470IP) directly with 3StarsNet seems to always work.

I've looked at the log file for one of the calls for which no audio was receive and here is an excerpt (not sure if this helps):

Dec 14 15:20:44 VERBOSE[88662] chan_sip.c: SIP response 200 to standard invite
Dec 14 15:20:44 VERBOSE[88662] logger.c: Found RTP audio format 0
Dec 14 15:20:44 VERBOSE[88662] logger.c: Found RTP audio format 101
Dec 14 15:20:44 VERBOSE[88662] logger.c: Peer audio RTP is at port 194.183.231.3:35424
Dec 14 15:20:44 VERBOSE[88662] logger.c: Peer video RTP is at port 194.183.231.3:65535
Dec 14 15:20:44 VERBOSE[88662] logger.c: Found description format PCMU
Dec 14 15:20:44 VERBOSE[88662] logger.c: Found description format telephone-event
Dec 14 15:20:44 VERBOSE[88662] logger.c: Capabilities: us - 0x18061e (gsm|ulaw|alaw|g726|speex|ilbc|h263|h263p), peer - audio=0x4 (ulaw)/video=0x0 (nothing), combined - 0x4 (ulaw)
Dec 14 15:20:44 VERBOSE[88662] logger.c: Non-codec capabilities: us - 0x1 (telephone-event), peer - 0x1 (telephone-event), combined - 0x1 (telephone-event)
Dec 14 15:20:44 VERBOSE[96459] logger.c: -- SIP/bpere-123-5a09 answered SIP/023457785-d137
Dec 14 15:20:44 VERBOSE[96459] logger.c: We're at 188.40.65.170 port 45400
Dec 14 15:20:44 VERBOSE[96459] logger.c: Video is at 188.40.65.170 port 39290
Dec 14 15:20:44 VERBOSE[96459] logger.c: Adding codec 0x4 (ulaw) to SDP
Dec 14 15:20:44 VERBOSE[96459] logger.c: Adding codec 0x8 (alaw) to SDP
Dec 14 15:20:44 VERBOSE[96459] logger.c: Adding codec 0x2 (gsm) to SDP

Please help as this is a critical problem.

******UPDATE*******

I have requested 3StarsNet to forward all calls to sip:myaccount@pbxes.org and this seems to have worked around the problem.

However, this means that I will not feel comfortable using third party SIP registrations in the future.