12.02.2008 23:18

Forum: Providers

Would you believe only one. All I want to do is have my mobile phone ring at the same time as my ATA so I can answer the incoming call on either (if I am in the office or out on the road). As the business grows and my trust in this VoIP config grows, I would like to have more complex set-ups more in keeping with a call centre style.

I have inserted the custom strings in for dial tone, busy tone, etc as discovered thru the engin forum BUT when the ATA is registered directly to engin, these tones make no difference to the functionality of the device to make calls etc. They just make it easier to know what is happening (eg. busy tone as opposed to disconnect tone).

I also have a couple of SPA 2k if they are any easier to config?

09.02.2008 01:23

Forum: Terminal Equipment

Thanks for submitting the info. Unfortunatly, I cant get my SPA3000 to indicate it is registered and get a dial tone. The PBXes log says it is registered but nada at the SPA end? Does anyone have a list of what the individual settings in the SPA mean or KNOW what they do?

SPA Settings? 09.02.2008 01:19

Forum: Providers

I have been trying all sorts of different configurations and my money is on the SPA3000 being the issue. Packetman used a SPA as well to test. I can only assume it is a setting in there somewhere. I have trolled the Internet trying all sort of different suggestions and settings but to no avail. If I can't get this trial set-up working, I guess I will have to cancel my subscription and go with someone local in Aus to host all the company lines. It would be a shame to give up if it was just a button I had to click in the settings of the SPA or the like......

One step forward and one back 05.02.2008 01:43

Forum: Providers

OK. Renaming the trunk now allows a softphone to register. When I call it though, it goes straight to my engin voicemail (diversion is set to none at engin). I can make outgoing calls though. BUT when I try to use the same credentials on the SPA3000, it wont register. I had the Packetman take a look but he can see what the issue may be. He was replicating my faults at his end too so I guess that should rule out my hardware and ISP!? I have fixed the password issue. I have also deleted all the details and redone just with just the SIP. Changed the extenstion to 200 instead of 3333.

Also, what does this mean in the log:

Feb 4 18:55:14 NOTICE[28715] cdr.c: CDR simple logging enabled.
Feb 4 18:55:14 VERBOSE[28715] logger.c: == MySQL RealTime reloaded.
Feb 4 18:55:14 NOTICE[28715] indications.c: Removed default indication country 'us'
Feb 4 18:55:14 NOTICE[28715] cdr_addon_mysql.c: MySQL database table not specified. Assuming "cdr"

I repeats about every minute or so.

Thanks again for any assistance.

Hmm 01.02.2008 08:03

Forum: Providers

OZpoole:
I believe so. As per the wizard. But something I thought of note from log.

Registration for '0733331918@byo.engin.com.au' timed out, trying again

but the Packetman says the Register String should be something like this:

0733331918:my password goes here @byo.engin.com.au/0733331918

Could this be an issue?

Diafora:

I currently have a SPA3000 ATA working using those credentials (but it is regularly diverted to my mobile and is costing me to much money doing it this way).

Is Engin not a compatable VoIP provider? 31.01.2008 23:33

Forum: Providers

I believe I have all my setting set correctly but my engin extension doesn't appear to be working. On the status page, all is green and but then the engin extension and associated trunk gets greyed out with a little circle on it after a few seconds. The queue gets circle above it. The log is as follows:

cdr_addon_mysql.c: MySQL database table not specified. Assuming "cdr"
chan_sip.c: Failed to authenticate on REGISTER to ';tag=as3e8a4478' (tries '3')
chan_sip.c: -- Registration for '0733331918@byo.engin.com.au' timed out, trying again

I have had the account for a couple of months now sitting 'idle'. Not quite sure what to try next. Does anyone have any suggestions? Than you for any assistance.