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Originally posted by memo
Hello. Is there a way to achieve shared lines here?
I use Polycom Soundpoint IP500s and was hping I could achieve this. Thank you. |
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SLA - Shared Line Appearance
Shared Call Appearances: SLAs allow you to place a call on hold at one set and pick it up easily at another set.
Bridged Line Appearance: BLA allows multiple devices to share a single directory number.
from http://www.voip-info.org/wiki/view/Asterisk+SLA
i would need that too. its very common in the states in soho offices.
it should work like this. i have an ongoing call on line1 (lets say a trunk) which is indicated on a led on my snom. all other phones have the same function key lit up.
if somebody wants to join this call he/she picks up the phone and presses that line button.
to transfer a call would simple be to put it on hold. another coworker can just select that line 1 button to take that call.
this feature goes hand in hand with intercom.
office example:
1. bob calls the office
2. assistant picks up, bob wants to talk to peter.
3. assistant puts bob on hold.
4. he intercoms peter asking if he would like to talk to bob.
5. peter says yes. peter pushes the flashing line 1 button to take the call.
got it?
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