Thanks...a couple hours later I received an email saying my account had been deleted due to "one of these reasons" which included non-payment.
I suspect the system was updating...this morning everything worked well. I created a new account and I'm getting started.
I found one video on YTube, https://www.youtube.com/watch?v=jjJKuivPUlo
Could PBXes create some official ones for newbes?
Best Regards, NTS
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