RE: No service 23.03.2021 14:09

Forum: Bugs

Service is down again since this morning, we have a premium account, why don't you move our account automatically to another server when you have a DDoS attack? In Personal data, I see only the German PBX (www1) as a option, where are your other servers?

RE: "unknown" caller suffix for contacts 28.03.2019 16:05

Forum: Bugs

Thanks, I confirmed the problem is fixed after the update.

RE: "unknown" caller suffix for contacts 27.03.2019 13:48

Forum: Bugs

Zitat:

Originally posted by i-p Now, can you make another phone call from that number, please?

I just made a test call at 12:47:08

The caller ID is still "Francois,GUERINunknown", problem not solved!

RE: "unknown" caller suffix for contacts 25.03.2019 17:58

Forum: Bugs

Thanks for the reply. I added the contact again and just did a new incoming call at 16:57:15 to demonstrate the problem.

Zitat:

Originally posted by i-p The latest entries to your call monitor don't show the suffix any more. Francois GUERIN is no more listed in your phone book. Please keep the entry when you get the suffix again, to be able to understand what the reason is.

"unknown" caller suffix for contacts 25.03.2019 17:00

Forum: Bugs

When we receive a call from a contact in the phone book, it is displayed in the caller ID as:

"FIRSTNAME,LASTNAMEunknown"

I don't know from which field this "unknown" suffix comes from.




In addition, there is an encoding problem with caller names containing accents on both our Bria5 softphones and Gigaset phones