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Thread: Unfortunately we've received a cancellation for your soho features.
dor

Replies: 5
Views: 8066

RE: Unfortunately we've received a cancellation for your soho features. 07.05.2019 14:45 Forum: Miscellaneous

Zitat:
Originally posted by i-p
We do not cancel any subscriptions from our side.

Paypal tried to charge you and sent emails on April 23, April 28, and May 3. After three attempts the subscription got cancelled.


Not correct. I spoke at length with a PayPal support agent and they said it was definitely cancelled from your side.

Here are the mail details I received:
Email subject: "i-p-tel GmbH suspended your automatic payments"
Body: "i-p-tel GmbH has suspended your automatic payments. Contact i-p-tel GmbH for more details or to reactivate your payments."

Thread: Unfortunately we've received a cancellation for your soho features.
dor

Replies: 5
Views: 8066

Unfortunately we've received a cancellation for your soho features. 03.05.2019 14:08 Forum: Miscellaneous

I see this has happened to others too. I didn't do anything - card still valid in PayPal, subscription agreement still active on PayPal.

Have gone to shop to try and 'renew' and I notice that the price has gone up from what I was paying.

Please explain?

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