Cisco phones and unreliable BLF field 31.10.2012 15:19

Forum: Terminal Equipment

I have 20 Cisco SPA504G phones with Attendant consoles.
I set up BLFs for all of them.

After a long struggle, i've got them to work.
But they are unresponsive and unreliable.

When an incoming call to all phones is placed, all phones ring but the flashing red lights are random, very few times they all flash, most of the times only half of them flash.
This is for all sorts of calls. How can we improve the reliability of the BLF?

Here is a screenshot of our config:
http://d.pr/i/eklA

Weird random CID when calling to specific mobile operator 16.10.2012 16:07

Forum: Providers

Hi

I found out about a very strange and specific issue i'm having when calling to MOBISTAR BELGIUM numbers.
I use Internetcalls as main and only SIP provider.

The call does reach its destination, but cell phones of this operator show a random number as caller id, like:

+65 435 3245
+564 4355 234
+2345 546

Maybe you can give us a clue why this is. To other operators and countries everything is normal. Also, it is not always the problem. Sometimes it just works on Mobistar too.

I cannot contact my provider for support. Should I use another one?