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Thread: RE: Admin, Please read ASAP!!
ucs

Replies: 9
Views: 35569

RE: Admin, Please read ASAP!! 03.05.2011 22:57 Forum: PBXes PRO

Thank you smart ass! Ever tried reading your own search results?

Nothing in either link states how you will be billed if you have multiple accounts, which appears to be the only multi-tenant option. I can't resell services and add different locations into the same account. It is not detailed how you are billed if you have 10 extensions but they are divided by two accounts.


Result = subscription canceled.

Thank you for your total lack of support for paying customers.
Thank you for trying to charge me 80 dollars to ask how you intend to bill me.
Thank you for driving me to launch my own pbx platform.

I hope to help your paying customers very soon.
You can keep the asshole above.
Have a good day.

Thread: RE: Admin, Please read ASAP!!
ucs

Replies: 9
Views: 35569

RE: Admin, Please read ASAP!! 25.04.2011 05:09 Forum: PBXes PRO

Are you kidding me? That is certainly not a pay per ask question. Since the ability of being a reseller is listed as a feature of a 'pro account' then it should be documented somewhere. Many have asked about it with NO answers to date. Check the forms.

Saying I should pay to find out how they bill me is absurd! At the very least, that should be well documented.


"If I have 10 Pro accounts, one for each location, billed to the same paypal account, will it be 14.95 for each extension, or still the $60.00, since it is still only 10 extensions.... "

Thread: RE: Admin, Please read ASAP!!
ucs

Replies: 9
Views: 35569

Achtung Admin, Please read ASAP!! 21.04.2011 22:45 Forum: PBXes PRO

I need to sign up for multiple extensions. These extensions will be located at different physical addresses.

I will have one regular Trunk (day to day calls) and one E911 Trunk (911 only) for each extension. That is two trunks per extension.

Pro allows 10 + 1 for each extension. That works for the first ten lines, but not if I need to add more. ( I will soon)

For 10 extensions, the discounted rate is $6 dollars per extension. So $60.00 a month.

If I have 10 Pro accounts, one for each location, billed to the same paypal account, will it be 14.95 for each extension, or still the $60.00, since it is still only 10 extensions....

I need to know asap. Ready to start adding more accounts now.

Please give a full answer to save your time and mine. Thanks

Edit: I needed the first site launched 6 hours ago. I don't understand your lack of support. Do you guys not like having paying customers? Are you really so concerned with making 15 bucks once (for info that should already be posted) that you would lose hundreds of dollars a year over a customer that cancels multiple accounts? I am looking into asterisk now. I see no choice since you don't seem to care about helping those that you take money from.

Thread: RE: Pbxes pro + gtalk + Call Forwarding = static?
ucs

Replies: 1
Views: 10841

Achtung Pbxes pro + gtalk + Call Forwarding = static? Mod PLEASE REVIEW!!! 11.04.2011 20:25 Forum: PBXes PRO

Hey I am finishing up my testing before starting to resell additional lines.

I started with one GTalk trunk. -correctly set and inbound and outbound correctly set.

I set Extention: --> call forwarding: -> All Calls: = (my cell phone #)

It does call out, however, there is A LOT of static each time you hear the phone ring through the callers speaker.

I tried adding a second gtalk. Used the first for the inbound and the second for the outbound. worked well once or twice.

WHAT IS CAUSING THIS STATIC?? I CAN'T RUN A BUSINESS AND SELL LINES IF MY OWN BUSINESS LINE SOUNDS SO BAD!


Please help!!
David


Edit: if I can not at least get a response from a mod TRYING to help then I will cancel my account. You have 48 hours to respond.

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