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Thread: RE: Issue with incoming on particular trunk
gag

Replies: 11
Views: 38052

RE: Issue with incoming on particular trunk 10.11.2012 12:13 Forum: PBXes PRO

Thank you.. it worked

I wish had someone pointed it out earlier .. as it is not documented anywhere ... i had to wait for months with no response here .
I am sad that i was forced to purchase support for non documented part .

Thread: RE: Issue with incoming on particular trunk
gag

Replies: 11
Views: 38052

RE: Issue with incoming on particular trunk 23.10.2012 16:04 Forum: PBXes PRO

Hello

i have also raised personal support ticket 2 days back .. though it is a BUG ........atleast now please look into it

Thank you

Thread: Issue with google voice trunks
gag

Replies: 0
Views: 12754

Issue with google voice trunks 22.10.2012 16:16 Forum: PBXes PRO

Hi
there was issue a few months back , that calls when dialed through pbxes , showed ringing , but it never rang on other side , while when directly called from google voice it rang .

The issue is back with random calls . in more than 30 % cases it shows ringing but call never reaches google voice , it doesnt even appear in google voice history


Please look into issue

Thanks

Thread: RE: Issue with incoming on particular trunk
gag

Replies: 11
Views: 38052

RE: Issue with incoming on particular trunk 17.08.2012 19:38 Forum: PBXes PRO

Hello
i have the old sip trace which i received from other end last time round
, you can find it below

What i have been told is that calls from our device are being sent from port 5060 as usual which is correct but all responses must be sent to port 5062

frame 6 includes a CONTACT header
that specifies that all responses must be sent to port 5062. However, the
TRYING message frame 7 is sent to port 5060.

therefore the switch fails to recognize it and times out the call
============
Frame 6 (678 bytes on wire, 678 bytes captured)
Ethernet II, Src: Dell_2a:67:cd (00:26:b9:2a:67:cd), Dst: c8:9c:1d:60:73:7f
(c8:9c:1d:60:73:7f)
Internet Protocol, Src: 95.154.218.17 (95.154.218.17), Dst: 76.191.104.53
(76.191.104.53)
User Datagram Protocol, Src Port: sip (5060), Dst Port: 29951 (29951)
Session Initiation Protocol
Request-Line: INVITE sip:100071@76.191.104.53 SIP/2.0
Message Header
Via: SIP/2.0/UDP 95.154.218.17:5062;branch=z9hG4bK-1000001782342-1
From: <sip:100085@95.154.218.17>;tag=1000001782342
To: <sip:100071@76.191.104.53>
Call-ID: 1000001782342@95.154.218.17
CSeq: 1 INVITE
Contact: <sip:100085@95.154.218.17:5062>
Content-Type: application/sdp
Content-Length: 258
Message Body


No. Time Source Destination Protocol
Info
7 0.238870 76.191.104.53 95.154.218.17 SIP
Status: 100 Trying
-------------
Frame 7 (440 bytes on wire, 440 bytes captured)
Ethernet II, Src: c8:9c:1d:60:73:7f (c8:9c:1d:60:73:7f), Dst: Dell_2a:67:cd
(00:26:b9:2a:67:cd)
Internet Protocol, Src: 76.191.104.53 (76.191.104.53), Dst: 95.154.218.17
(95.154.218.17)
User Datagram Protocol, Src Port: 29951 (29951), Dst Port: sip (5060)
Session Initiation Protocol
Status-Line: SIP/2.0 100 Trying
Message Header
Via: SIP/2.0/UDP
95.154.218.17:5062;branch=z9hG4bK-1000001782342-1;received=95.154.218.17
From: <sip:100085@95.154.218.17>;tag=1000001782342
To: <sip:100071@76.191.104.53>
Call-ID: 1000001782342@95.154.218.17
CSeq: 1 INVITE
User-Agent: PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact: <sip:100071@76.191.104.53:29951>
Content-Length: 0

================

i hope this helps


>>>IPTEL / Moderator Please update

Thread: RE: pbxes getting freezed, call's aren't connecting
gag

Replies: 1
Views: 5891

RE: pbxes getting freezed, call's aren't connecting 01.08.2012 00:43 Forum: Bugs

Yes , there is issue at this point of time on all data centers....,, showing 13 critical problems

https://www1.pbxes.com/status/
============
its been close to an hour that status shows 0 errors now , but nothing works , keep hitting submit and start to make it work for 2 minutes and 3rd minute everything goes dead ... Issue with all data centers

Thread: RE: skype connect
gag

Replies: 6
Views: 23198

RE: skype connect 19.07.2012 15:03 Forum: Providers

Well i guess it is same issue , as even here if i redirect calls directly , the phone rings but drops off after few rings , as the switch does not receive response back from pbxes on right port and thereby doesnot detect call as connected .
Well iptel would be best guy to tell if issues are actually similar.

Thread: RE: skype connect
gag

Replies: 6
Views: 23198

RE: skype connect 19.07.2012 10:51 Forum: Providers

Hello
i guess this is similar problem where all responses are being sent to wrong port thereby the incoming calls are being timed out .
i have similar problem
http://www1.pbxes.com/forum/thread.php?t...1341573034&sid=

Thr trunk registers , but on outgoing calls there response is being sent to 5060 port where as the account needs it at 5062 .

Though i am not 100 % sure this would be case but for sure it would have something to do with responses being sent out by pbxes not reaching the port skype want it to .

Have your tried it on some softphone or ATA and have any issues there ? .. if it works there then the issue has to be with response messages . Else you need to check with skype connect .

Thread: RE: Major problems this morning
gag

Replies: 8
Views: 17653

RE: Major problems this morning 17.07.2012 14:53 Forum: Bugs

Problem is back unglücklich , looks like synchronizing data lead to issue pop up again on all data centers

Thread: RE: Major problems this morning
gag

Replies: 8
Views: 17653

RE: Major problems this morning 17.07.2012 12:56 Forum: Bugs

Yes , there is a problem from last over 4 hours , i am sure someone at pbxes would be looking into it... waiting for someone to update.
==========
Looks like its resolved , atleast www6 is working fine now , if other data centers are working fine , please update

Thread: RE: pbxes going crazy
gag

Replies: 2
Views: 7721

RE: pbxes going crazy 17.07.2012 10:02 Forum: Bugs

Outgoing calls are failing on all trunks ... timed out

tried all data centers with no success , submit & restart is not helping either

Thread: RE: Issue with incoming on particular trunk
gag

Replies: 11
Views: 38052

RE: Issue with incoming on particular trunk 12.07.2012 12:16 Forum: PBXes PRO

hello
i was not aware that duplicate posts are not allowed.

Anyhow i will continue it here

i have had fresh sip trace here

To: <sip:100071@173.44.36.218>;tag=as681b41e7
Contact: <sip:100071@173.44.36.218:28670>
CANCEL sip:100071@173.44.36.218 SIP/2.0
To: <sip:100071@173.44.36.218>
To: <sip:100071@173.44.36.218>;tag=as681b41e7
Contact: <sip:100071@173.44.36.218:28670>
To: <sip:100071@173.44.36.218>;tag=as681b41e7
Contact: <sip:100071@173.44.36.218:28670>
To: <sip:100071@173.44.36.218>;tag=as681b41e7
Contact: <sip:100071@173.44.36.218:28670>
To: <sip:100071@173.44.36.218>;tag=as681b41e7
Contact: <sip:100071@173.44.36.218:28670>
To: <sip:100071@173.44.36.218>;tag=as681b41e7
Contact: <sip:100071@173.44.36.218:28670>
To: <sip:100071@173.44.36.218>;tag=as681b41e7

=============================

Further i have been told that all responses must be sent to port 5062 and this is also in contact header of INVITE but pbxes is ignoring it and sending it to 5060

i have on of contact headers from other end
==========
Via: SIP/2.0/UDP 95.154.218.17:5062;branch=z9hG4bK-1000001782342-1
From: <sip:100085@95.154.218.17>;tag=1000001782342
To: <sip:100071@76.191.104.53>
Call-ID: 1000001782342@95.154.218.17
CSeq: 1 INVITE
Contact: <sip:100016@95.154.218.17:5062>

=======================
if we stick to Port in contact header and responses are sent accordingly , the issue wont arise .

Looks like what is happening is port on Contact header is being ignored and it is set to sent responses at 5060 in all cases.

Iptel MODERATOR kindly follow it up

Thanks

Thread: RE: Issue with incoming on particular trunk
gag

Replies: 11
Views: 38052

RE: Issue with incoming on particular trunk 11.07.2012 12:16 Forum: PBXes PRO

Hello
i enabled Sip trace and made a few test incoming calls , which were timed out

Regards

Thread: RE: Issue with incoming on particular trunk
gag

Replies: 11
Views: 38052

Issue with incoming on particular trunk 06.07.2012 12:10 Forum: PBXes PRO

Hello iptel ( itel moderator )

I have an issue , with one one trunk "itworld "
The outgoing calls through this trunk go fine , but incoming calls timeout .

The reason being told out by support is that i should talk to you for following reason

here is message i have got
============
" The problem is that the switch at 76.191.104.53 is sending its responses to
the wrong port at our switch.
All RESPONSES must be sent to port 5062. However, the
TRYING message is sent to port 5060. Therefore, our switch does not register any response from the switch at 76.191.104.53 and times
the call out. I suggest you discuss this with the vendor of the switch.

=============================

there is no issue of incoming or outgoing by using same settings on ata or any softphone .
Also help me settingup keepalive for same .

Please help

=====================

Still waiting for Moderator to look into the issue , as it has to be done at pbx end.

Thread: RE: Google voice(losing registration)
gag

Replies: 3
Views: 53002

RE: Google voice(losing registration) 18.05.2012 19:58 Forum: PBXes PRO

Hello
Exactly same issue here as well
Google trunks lost registration three times in last 48 hours , even 1 other trunks also lost registration once , i had to shift between www2 to www4 ....but since this was not solving issue , i thought to move to www7 ,but that never worked , on restarting i was struck for long .. finally managed to get back to www2 which is working , but not sure when goggle trunks will loose registration again .

My account has been troubling from last one month.
Please look into it ( also why account never moves to www7 in emergency , if possible please try moving account to other server .

==============

It stopped working again and none of data center is working for any incoming or outgoing ..

Something looks seriously wrong

Thread: RE: Need to reboot over & over again
gag

Replies: 10
Views: 24528

RE: Need to reboot over & over again 15.05.2012 20:21 Forum: PBXes PRO

Thank you smile

Thread: RE: Need to reboot over & over again
gag

Replies: 10
Views: 24528

RE: Need to reboot over & over again 14.05.2012 19:59 Forum: PBXes PRO

Hello
Something has gone wrong again , with no changes done to data center .
incoming and outgoing being timed out , now tried to reboot www4 , where it is originally , but failed to reboot .

no way to either shift data center , guess it needs hard reboot .

Needs to be looked into as y issuing is popping up

Edit...


took some efforts to clear cookies over and over again and than finally managed to shift to www2 , which is working now

www4 was still not rebooting

working at www2

Thank you

Thread: RE: Need to reboot over & over again
gag

Replies: 10
Views: 24528

RE: Need to reboot over & over again 09.05.2012 11:42 Forum: PBXes PRO

Hello
Thanks for Prompt reply ..highly Appreciated .

i will add them again.

I would like to know can i change data centers now if needed .

Thank you

=====
Just checked system recording , for digital receptionist also gone ..looks like some serious issue happened smile

Dear , could you please confirm if changing data centers would loose all things again .

Thread: RE: Need to reboot over & over again
gag

Replies: 10
Views: 24528

RE: Need to reboot over & over again 09.05.2012 11:19 Forum: PBXes PRO

Hello
i had not changed data center from time i got your first reply about reboot , at that time it was on www4 .

though i had made numerous tries of shifting data centers when none was workign for me , but that was before i posted here & till than atleast data centers were changing.
but ever after that its struck at www4 not was not allowing changing data center .

even at this point of time google trunks are not working , others trunks are working for outgoing & even incoming calls on other trunks are not working

Thank you

Thread: RE: Need to reboot over & over again
gag

Replies: 10
Views: 24528

RE: Need to reboot over & over again 09.05.2012 05:37 Forum: PBXes PRO

Hello
Thanks for reply

No sucess here , same results .

Now tried changing data center from www4 >>> www2

it says shifting your account but again moves back to www4 , which is not working

Not shifting to other datacenters either.

Incoming & outgoing both not working
-------

Its been close to 18 hours now .. someone from pbxes , please look into resolving issue .
Still no outgoing , incoming, no datacenter change possible

Thread: RE: Need to reboot over & over again
gag

Replies: 10
Views: 24528

Need to reboot over & over again 08.05.2012 19:50 Forum: PBXes PRO

Hello
www2
something is wrong this evening , incoming calls work fine , but for outgoing , it need to submit & restart over & over again .

shifting to www4 seems to be out of order , with all outgoing calls giving message " person at extension 200 is busy "

tried all datacenters with issues. Anyone else facing same issue ??
---------

Now even Incoming has stopped after playing with datacenters

Showing posts 1 to 20 of 38 results Pages (2): [1] 2 next »

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