RE: Trunk override with Custom dial pattern - doesnt work? "0|." becomes "0", an 01.12.2012 16:38

Forum: Bugs

well, i want to use 0 only as a trunk override prefix
so if i dial 02525, i want it to be routed via this particular trunk, and i want 2525 to be dialed, not 02525.

or, in another words, i was thinking to place this trunk on top, and set a rule so that only numbers starting with 0 will be let through it, and dialed without leading zero.

this is a basic wish i think, but i didn't find anything on this in help (

RE: do you help your customers? 26.11.2012 13:27

Forum: Bugs

And you will charge me for that inquiry, right?
That's wonderful! Poorly documented feature seems to not work as expected, and a customer should pay to clarify whether is it so.

Actually i was hoping to get community help (as there are 174.497 accounts). Can't understand why there is no life in this forum.

Is there any unofficial forum where one actually could get help in within maybe a day or two?

p.s. Iptel, you should really hire an intern that would address customer inquires and improve documentation. Provided the userbase you have, that won't make you bankrupt.

thanks

i share your disappointment with LACK of any customer service @ pbxes! 20.11.2012 16:42

Forum: Bugs

Is it so difficult to answer a post in this forum?
there just 1 or 2 messages A DAY here, and all from paying customers experiencing issues.

my question (http://www1.pbxes.com/forum/thread.php?t...1353180001&sid=) is unanswered since 17.11 now!
what a shame!

Trunk override with Custom dial pattern - doesnt work? "0|." becomes "0", and wi 17.11.2012 21:20

Forum: Bugs

Can anyone help?

i need to setup basic trunk override, i.e.
by dialing 01112223333, i want it to be routed via a specific trunk, without 0 prefix.

i set up additional outgoing rule, move it to the top of the list,
tried setting custom dial rule
0|XXXXXXXXXX
but it always passes the number with unwanted prefix (0)

tried another rule
0|.
but upon save, it becomes 0| for unknown reason, and the number is still dialed as 01112223333, not 1112223333

yes, i selected the radio button for custom dial rule.
yes, i tried putting the pattern into "Numbers starting by:" field
yes, i tried checking "Separate prefix"
nothing works!

am i doing anything wrong?
any help greatly appreciated!!!

RE: Adblock Plus filter to get rid of the annoying flash thing on the front page 29.10.2012 18:25

Forum: Miscellaneous

I agree, this horrible ringing should be removed.

Flashblock FF extension would also help.
(i, for example, completely removed flash several years ago and am very happy since)

Disable an extension temporarily w/o changing its password. 15.01.2012 14:53

Forum: Feature Requests

Hi, sometimes i need to quickly disable an extension (so that a phone won't register), and then bring it back in a few days.

i don't want to change passwords, edit ring groups, etc - just to completely (and temporarily) totally prevent a phone from registering, preferably with 1 press of a button, or 1 click on a checkbox.

actually i'm suprised this functionality is still not implemented, or have i missed anything?

thanks!

RE: PBXes failes and must be regularly restarted 24.12.2011 12:49

Forum: Bugs

no, it is offline now, no changes.
i'm wondering if we will see a reply from IPtel regarding such a massive outage.

RE: PBXes failes and must be regularly restarted 24.12.2011 12:25

Forum: Bugs

so after switching to www1-oslo it worked for 5 minutes and that's it. i decided to wait and see what happens.

15 minutes ago a trunk has sent me an email about successful registration in pbxes. i tried to place a call from one of my phones and it worked.

double-checked just now if it still works, and phone says Network Error again.

it's coming and going.

RE: PBXes failes and must be regularly restarted 24.12.2011 11:35

Forum: Bugs

actually it only worked for 5 minutes!!!
appears to be a serious issue.

Pbxes??

RE: PBXes failes and must be regularly restarted 24.12.2011 11:12

Forum: Bugs

Same here, all my phones lost registration and don't register any longer. Will you please check what's going on with the system.

re-registered after switching from www1-moscow to www1-oslo

RE: Ext-local context issue: Incorrect trunk name in log used (provided by provider vs name from PBX 27.04.2011 10:02

Forum: Feature Requests

thank you!

Ext-local context issue: Incorrect trunk name in log used (provided by provider vs name from PBXes) 26.04.2011 10:27

Forum: Feature Requests

Hi,

i've got 2 SIP trunks from the same cellular provider, Megafon russia (Multifon). Both are incoming / outgoing.

In Trunks setup page, they have 2 distinct names.

The problem: when incoming calls are being answered through PBXes, it logs them as being received from "multifon.ru", rather than from the respective trunk name assigned in setup.

It's a problem because there's no way to find out from which trunk (i.e. which celllular number) the call went from. I guess with 3 or more trunks, the inconvinience would be even bigger.

is there a way to fix this and use the name assigned in PBXes setup for logging?

thank you.

RE: Voicetrading - Outbound trunk issue 08.11.2010 13:26

Forum: Providers

Multifon should work from either (i see no reason why it shouldn't) - i'm on www3 and it's good. If it's not working, PBXes should look into that.

just in case anyone is interested - Multifon is not actually a provider, it's a SIP service of Megafon, one of 3 Russia's largest mobile operators (like Orange, Vodafone, etc) so you have to have russian Megafon SIM to use it. Quality is superb though, tariffs are like Skype more or less.

RE: ActionVOIP not working 08.11.2010 13:13

Forum: Providers

Well, after some googling it would be obvious that it would be of no help.

Here's my experience with Nonoh which is another betamax clone:
1) oppened 10 EUR account, only worked for 2 weeks with moderate usage (definetely less than industry-standart 50 calls/day treshhold)
2) lots of calls were NOT free (as one would expect from tariffs). Anyway 0.005 EUR/min is cheap enough that i didn't care
3) I'm new to SIP, was experimenting with PBXes and different phones calling to 2-3 local city numbers (short calls), and some international ones
4) in 2 weeks the trunk stopped registering, i've found that famous wholesale message in logs, googled and found out what betamax is.
5) filed a complaint in nonoh help. Got fairly quick response that they're sorry and the request was FORWARDED to technical department. (like it's not a mass issue.)
6) that was the last thing i heard from them. further requests resulted in no response.
7) there's no phone to call and escalate the problem further.

This Betamax business with its super-complex user agreement (almost impossible to understand for a common person, even US licence agreements are normally not that creative) looks like a scam. What's even more depressing, there are numerous complaints of unauthorized credit card charges by BetaMax - so watch your accounts.

it's a shame for german business (Betamax is german, right?), i would expect something like this to be in Africa, not in Germany.

So, Diafora, am i right that using Betamax as a trunk is technically not a question, as the problem is not with PBXes?

i've tried callswithus and the quality is much worse. would you recommend us anything cheaper than Skype for random international calling?

thanks in advance

RE: How to route sip calls from my domain to my account @ pbxes? 05.09.2010 13:48

Forum: Miscellaneous

thanks for the link. i've seen it too, but not quite sure it's exactly my situation.

i want to redirect all incoming sip traffic going to my domain(s) to PBXes for further processing. this will enable me (hopefully):
- to give my primary email address to receive sip calls (instead of mylogin@pbxes.org), which would be very convinient.
- to have several email addresses and create different inbound rules for them in PBXes.

apparently, it is called Direct SIP, as explained:
here: http://www.3cx.com/blog/voip-howto/direct-sip/
and here: http://www.blyon.com/blog/index.php/2009...ip-uri-dialing/

i can easily change SRV records, but what are the next steps so that PBXes would route it to my account?

i also believe this is a question that is worth incuding in WIKI.

How to route sip calls from my domain to my account @ pbxes? 04.09.2010 17:39

Forum: Miscellaneous

Hi,

What needs to be done so that all sip traffic from my domains (say mydomain1.com and mydomain2.com) would be forwarded to my PBXes account and be processed by incoming rules? (i suppose it's possible)?

i've done some search on this topic but there's nothing in wiki and no such topic in the forum. i'd need to be able to receive calls on my primary email (at least)

regarding change of SRV records and pointing them to pbxes.org - yes, that can be done with no prob.

is there anything that needs to be configured on PBXes side?
is there a process for that?

i will appreciate any help and especially the response of IPTel.

thanks and have a good day/night!

Zombi voicemail message? 01.09.2010 22:47

Forum: Bugs

Hi everyone,

i'm very new to PBXes but managed to set my own up and running, despite that the documentation is imho way too spartan.

i'm quite happy with the way my setup works, but noticed a very strange thing:

I have 2 voicemail boxes on ext1 and ext2. For several days, when i log in into the 2nd mailbox (using *97), the system tells me theré's 1 new message. When i choose play, it plays nothing, rather keeping on with options (3 for adv options, 5 to repeat, 7 to delete etc). I press 7 and hang up. When i redial, it's there again, waiting for me!

is this a bug, or am i doing something wrong?
(i've deleted several messages before successfully. and the system recongizes my commands, so it doesnt'seem like a dtmf error. my hw is at-530).

how do i get rid of this zombi?

thanks!