RE: It makes more calls recording ? 22.12.2009 15:50

Forum: Bugs

Can we contact you to discuss requirements when moving employess to multiple pro accounts with regards to recording etc?

RE: It makes more calls recording ? 30.11.2009 15:39

Forum: Bugs

Hello Diafora

I am at the point of setting up 6 full time users on the system who would be calling all day with recording turned on. This, along with the quality of the recording will be paramount to whether we can use pbxes. I am taking it that even if i have 6 pro accounts pbxes will not be able to support this without your modifications to your servers?

Please confirm this to be the case or not. I only have a few weeks to get this sorted.

Regards

Gary

RE: It makes more calls recording ? 25.11.2009 23:21

Forum: Bugs

Does the limit on recorded minutes apply to pro accounts?

Swap hold during attended transfer to check original contact still there 16.07.2009 13:47

Forum: Miscellaneous

Hi

When transferring a call using ##, after the 3rd party has answered the call, i really need to be able to switch back to the original call to check the person is still there before completing the transfer. How do i do this?

Regards

Gary

RE: Identifying Status / Presence of Extensions 24.06.2009 15:24

Forum: Miscellaneous

Thanks for that reply

Pitch in seems a reasonable enough answer, should have thought of it really lol

We wouldnt have IM as the messaging aspect would just distract from the daily job, what i dont understand about pro accounts is then for the people who resell does that mean if one of their customer logs in to the mini interface he/she would be able to see all other customers status?

Identifying Status / Presence of Extensions 21.06.2009 04:36

Forum: Miscellaneous

Hello

Ive joined this site to evaluate it for use to connect a few remote users at work. It does most of what im looking for but id like some clarification.

With my premium account i like being able to see the presence of each extension (and thus user) in the Status page. If i upgrade to PRO, will i still be able to see all the individual pro extensions and their status on the one screen like this?

Will each user be able to log into the mini status screen and see the presence of the other pro users on my account? (again i would prefer this).

The features you offer against the cost of your service represents excellent value, but might i add i feel most people wouldnt spend the time i have identifying everything you offer! I think your really short selling yourself by lack of clearer documentation and also English terms and conditions.

Many regards

Gary