outbound routes stop working 27.10.2010 08:28

Forum: Bugs

Hi to all,

Yesterday all my outbound routes stop working, I don´t make any change to my configuration (in the outbound routes) and any call that I want to make I only receive the same message: "I´m sorry that is a not recognized phone number"

Y was checked all my trunks one by one and all working fine, but I can´t make calls via pbxes, can you help me?

Thanks

Account reactivation 11.03.2010 23:40

Forum: Miscellaneous

Hi,

Recently my credit card expires and one of my accounts has blocked, I make the payment now for this account (xpertosystems) but the system told me that the accouns stil blocked.

Can you help me?

RE: problems when my call is answered by IVR 11.08.2009 18:30

Forum: Bugs

Linksys spa942 phones

problems when my call is answered by IVR 07.08.2009 20:33

Forum: Bugs

I have a problem with my pbx settings, when I make a call from my pbx and the other person have a IVR, I use his menu and my options are not recognized by the IVR, what can be the problem?

RE: help to make a dialplan 27.07.2009 18:25

Forum: Miscellaneous

Thanks for the quick reply

I use 1 286 grandstream ata,
1 grandstream bt200
4 linksys spa 941

help to make a dialplan 27.07.2009 18:00

Forum: Miscellaneous

Hi to all,

I have some problems to make a well working dialplan, I understand the concepts, but can't make it working correctly,

I explain the situation.

I live in Mexico, and I want to make a dialplan to make a call equal if I use a landline here, for example

I can make local calls with no problems

Here in Mexico, In the landline I need to call 01+area code+ local number to make a national long distance call, I use a USA voip provider, so I need to call 011+52+area code + local number

To make a International call, I need to call 001+country+area code+ number for my provider it is 011+country+area code+number

To make a mobile phone call I need to call 044+area code+number, for my provider it is 011+52+1+area code+number

I make some tests, but can't make the calls with the dialplans that I've created, can someone help me?

Thanks a lot for the help

how can I resell accounts? 19.06.2009 07:42

Forum: Miscellaneous

Hello,

I'm a soho voip provider,and I'm interested to offer complete packages to my local customers that includes a pbx service, can you explain me how the reseller process works?

I read some threads and see that I need to create an account for my clients and upgrade this account from my personal account (I was checked but don't find how can I do it), can you help me?

I have my own domain and my sip server, Can I offer to my customers access to their pbx status ( I manage the accounts and configure it, so my customers don't need access to the control panel, but if they need check the status of their PBX), how can they see it?