Unable to Upload audio files 03.03.2016 14:27

Forum: Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups

Hi ,

I am trying to upload audio file by going into system recordings and then enter the extension number. Next screen i upload the file then format is also correct but still when i dial the extension number audio does not play instead play "Person at extension xx in not available"

Thanks,
W

Mitel Voip phones 14.10.2012 21:24

Forum: Terminal Equipment

I have been struggling for quite some time to get Mitel 5220 phones connected to an extention of our premium account, without success.
Than i tried with 12connect, with immediate success.

Firmware has been updated to R8.

Really hope to get some advise quickly, colleagues are getting frustrated now.

RE: Mitel 5224 IP Phone 14.10.2012 21:03

Forum: Terminal Equipment

Same problem here, with Mitel 5220.
I did succeed in connecting with 12connect.com, but not with PBXes.

Regular sound quality issues 15.03.2011 15:12

Forum: Miscellaneous

Hi all,
I am getting close to desperate as we are suffering rather poor sound performance on incoming calls.

Numbers are provided by DIDWW and routed to our PBXes service.
We log in with xlite to handle calls.
All extentions have a fixed line or mobile number for fall back in case nobody logged in on the particular extention.

Quality is poor regardless the fact it is answered via xlite, mobile phone or fixed line phone.

Is it something about codecs, chosing wrong did provider?

Thanks for your help

RE: can't receive calls 17.07.2009 10:00

Forum: Bugs

I'm suprised. It has been set like that for some time now, used to work and since this week it doesn't.

So which IP number should I use now?

RE: can't receive calls 16.07.2009 02:14

Forum: Bugs

I mixed up in my respons of the server..that was the server of DIDWW which I mentioned.

A access my pbxes account via www5. Does that make more sens?
Internal call are OK, so is outbound.
Calls coming in via DIDWW are not visible in call monitor. At DIDWW I get the following:
-- Called 217.195.32.11/noventumpbx1-nl
[Jul 15 08:12:11] NOTICE[]: auto_congest: Auto-congesting SIP/217.195.32.11-
-- SIP/217.195.32.11- is circuit-busy

I really do hope we are reachable tomorrow or at least know that it will be soon. If not, I will have to test with different did's, sip accounts and pbx'es.

RE: can't receive calls 15.07.2009 19:14

Forum: Bugs

All did's are on the USA server.

I do find it rather annoying that there is no way to escallate this issue adequately.

RE: can't receive calls 15.07.2009 17:17

Forum: Bugs

We have been unreachable all day. Initially I thought the issue was at the number provider. Now that appears to work perfectly fine.

I already tried to reset via Personal Data page. No succes

Please advise

Multiple inbound routes from DIDWW 10.04.2009 21:33

Forum: Providers

Hope some one can help me out. I read several thing in the forum, but no results so far.

I want to have different inbound routes for different DID numbers. Inbound calls via these numbers all come from the same provider, DIDWW.
DIDWW forwards calls directly to my account at PBXes, without having PBXes log in with an account at DIDWW. So I have not setup a trunk.

So how do I setup an inbound route which distinguishes the DID numbers called?

RE: "you registered more than one account" email, but I didn't!!! 01.04.2009 14:04

Forum: Bugs

I did not receive that, nor did I assign for that.
I had the free of charge accout noventumpbx1.
This weekend I registered for an upgrade and received the activation email last night. This email explicitly mentions noventumpbx1.

That is also the account I am using.

Please check this

RE: "you registered more than one account" email, but I didn't!!! 01.04.2009 12:48

Forum: Bugs

I just got the same message after upgrading from free to pro account.

I assume all is alright and no account will be disabled.

Please confirm.
Jan