RE: outbound routing 11.05.2015 11:22

Forum: Bugs

you're right, i'd to limit a "prioritised" outbound routing rule to a specific extension in order to match that

it was my fault interpreting the "logic", thank you.

outbound routing 08.05.2015 15:57

Forum: Bugs

it seems impossible to setup an outbound routing rule to force a specific extension to use a determinate trunk when doing calls.

In this way all of the extensions of my pbx are using the same number to complete outgoing calls and this is a huge limitation.

Please help.

RE: call audio recordings missing 06.05.2015 11:49

Forum: Bugs

thanks for your reply but this is not good, can you recover it please?

i need my call recordings and i hope that " We haven't copied old call recordings during server upgrades" doesn't mean "we lost your data of the last 8 years", because it would be very serious.

cheers,

-crash

call audio recordings missing 05.05.2015 17:08

Forum: Bugs

Hi, all my recordings disappeared from my call monitor page.

Can you check it out please?

Thanks,

-crash

Phonebook contact name matching on Call Monitor 20.11.2012 15:59

Forum: Bugs

Hi,
can i know why phonebook contact name matching on Call Monitor page isn't working (at least for me, right now)?

I've just successfully mass-imported my contacts in csv to my pbxes phonebook (SugarCRM).

If i do a manual search of the exact number appeared in the call monitor the CRM will show the contact but in the call monitor listing the system still shows only the number without the name.

Am I doing something bad? or it's a bug? Any hints?

Cheers,

-crash