 Thread: RE: Incoming Calls hours don't work, why? |
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Hi I have a problem with my Incoming Calls hours.
They don't work, if I call to trunk A or B after 17:00 uk time (18:00 italy time) the IVR still answers.
Can you tell me why?
Beside that what hour is right? If I use Paris/london server I must consider UK hour or your German hour?
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| Thread: RE: "you registered more than one account" email, but I didn't!!! |
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07.12.2007 10:47 |
Forum: Bugs |
This is amazing! Customer’s questions are boring?
Dear I-P-Tel, you keep lying. I told you to tell me (I'm a premium user so I think I deserve a good explanation) WHY you supposed that this chipsoft account belongs to my company and I still got no answer. You’ve just made a huge mistake that’s all, and for this reason now a normal user like Chipsoft has to pay. There’s no way you can connect our accounts: no same personal data, no same trunk, nothing. So I guess you just screw up the DB Query.
Anyway this is my last post in this thread.
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UK
Germany
Italy
NL
France
Spain
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There's a voip provider that has a flat tariff (tot each month) to call all landlines in Europe with no limits?
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 Thread: RE: How to have a prefix to use one Trunk or another |
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Yes I have 2 different number with 2 different password
Example:
Italian number 070.999999
UK number 0044.01234567
Both trunk register perfectly (in fact both receive and make calls) but on pbxes status I see only one provider, is this ok?
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| Thread: RE: How to have a prefix to use one Trunk or another |
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Hi Bob,
with one trunk works but not the other, in outbound routing trunk have a list, the very top one works the other no. Trunk are from the same voip provider, could this be the problem?
If I change trunk same problem, it seems to be that trunk
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| Thread: RE: "you registered more than one account" email, but I didn't!!! |
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| Zitat: |
Originally posted by i-p-tel
Actually it does not matter if you login to somebody's account, help somebody, or recommend the service. But you should
- not use another account with your own phones (on a regular basis, a testcall does not matter)
- not create other accounts
- not provide yourself as the contact of another account
to avoid the other account be considered as belonging to you. |
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Ok so the problem may be that I gave my contact for my company account.
So I can change it an no problem? Tell me what to do to not close my personal account.
Tomorrow are 3 days.
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| Thread: RE: "you registered more than one account" email, but I didn't!!! |
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02.12.2007 03:31 |
Forum: Bugs |
If my company and my boss decide to use pbxes isn't my fault.
The company where I'm working have a premium account.
And this can't be a limitation for me.
I own my personal account (ALEK) so you can't close it.
Give me an answer on what are you going to do.
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| Thread: RE: "you registered more than one account" email, but I didn't!!! |
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| Zitat: |
Originally posted by i-p-tel
We have today refunded 5.45 Euros to dpctech. |
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Dear I-P-Tel no I'm really upset.
Today I've received this email on my personal free account:
"you registered more than one account at PBXes. This is not conforming to our Terms of Service. You can upgrade the additional account
alek
to Premium within the next 3 days. Otherwise we will disable it.
Thanks for your cooperation."
Now it's really too much.
I told you I got only 1 personal account (ALEK)
and my company has 1 premium acount (DPCTECH).
This isn't against your terms of service. There's nothing wrong with this.
If you'll disconnect my personal account ALEK
I'll START A LEGAL ACTION AGAINST YOU.
NOW I'M REALLY UPSET
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When connectiong directly to my SIP provider I got no disconnetcions.
But Parser error: 34 still remains even if my pap it's not logged.
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I have many problems with my phone calls this month. My Linksys Pap2 reboot many times without a reason.
I've trace the log.
This is the error when rebooting:
TP Parser error: 34
RSE:GetServerAddrErr(pbxes.org,1)=-101
TP:?Tx->0
RSE:GetServerAddrErr(pbxes.org,1)=-101
TP:?Tx->0
DNS Querying host: pbxes.org, result ttl=599
Query result ip[0]:88.198.36.79,
[0]Reg Addr Change(0) 0:5060->58c6244f:5060
[0]Reg Addr Change(0) 0:5060->58c6244f:5060
System started: ip@192.168.1.2, reboot reason:H0
System started: ip@192.168.1.2, reboot reason:H0
subnet mask: 255.255.255.0
gateway ip: 192.168.1.1
dns servers: 62.94.0.1 62.94.0.2
DNS Querying host: pbxes.org, result ttl=582
Query result ip[0]:88.198.36.79,
[0]Reg Addr Change(0) 0:0->58c6244f:5060
[0]Reg Addr Change(0) 0:0->58c6244f:5060
[1]Reg Addr Change(0) 0:0->58c6244f:5060
[1]Reg Addr Change(0) 0:0->58c6244f:5060
Can you tell me where is the problem?
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| Thread: RE: How to have a prefix to use one Trunk or another |
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Tnx for the faste reply Oz
But maybe I did something wrong.
This is what I did
Outbound route 1 with Trunk A left normal with dial pattern XX. for all calls
Outbound route 2 with Trunk B with dial pattern 9|XX.
But when I open the phone and dial 9 and after that the number I have to call no sign
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| Thread: RE: "you registered more than one account" email, but I didn't!!! |
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19.11.2007 10:43 |
Forum: Bugs |
Right Bob,
I think it's really absourd that Pbxes close an account giving no explanation.
Beside that they sent the email to me not their customer.
This guy right now had to pay for premium account, and I've pay for him 5,45 euros.
I think Pbxes should explain me WHY they suppose that the account is mine. Check it better, right an email to the other guy and apologies for bad "query" they prepare for their DB.
At the moment the only thing I think is: if they did this to a person, next time they could make the same error with me!
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