PBXes - Print: Calls cut off at 60 min

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Posted by hngrabc on 17.12.2020 at 18:53:

Calls cut off at 60 min

My calls are being cut off at the 60 min mark even though I have a premium account and set to 180 min. Can you please verify my account is flagged correctly.

Posted by i-p-tel on 18.12.2020 at 10:52:

RE: Calls cut off at 60 min

Yes, your calltimeout is set to 180 minutes in the relevant files. That's why I guess your provider or phone has the 1 hour timeout.

You could also try doing a Submit & Start in Personal Data to be sure your PBX is on the right settings.