PBXes (http://www1.pbxes.com/forum/index.php)
- English (http://www1.pbxes.com/forum/board.php?boardid=16)
-- Miscellaneous (http://www1.pbxes.com/forum/board.php?boardid=19)
--- Premium Features Cancellation (http://www1.pbxes.com/forum/threadid.php?threadid=1602635529)


Posted by emoci on 14.10.2020 at 02:32:

Premium Features Cancellation

I last Paid for Premium on Oct 11 2020.

Realizing I am unlikely to go over the 2000 min base in Nov, I deleted the PreAuth on PayPal for Premium so as not to have it auto-charge again in Nov, but had expected Premium would remain in effect until Nov 11th.

If there is a way to extend Premium for the period paid to Nov 11th, or credit the Oct 11th charge that would be ideal.

Thanks for your help,

emoci


Posted by i-p-tel on 14.10.2020 at 10:54:

RE: Premium Features Cancellation

Sorry, there is no way we could deal with this automatically.

What I can offer, when you re-subscribe either now til the end of the month or next time you start, we will refund you to avoid the double payment.


Posted by emoci on 15.10.2020 at 03:50:

RE: Premium Features Cancellation

Appreciate the reply.

Don't worry about it ... think I'm causing too much work.

I've been using PBXes long enough ... I am ok with letting this be a very small contribution to keeping things going.

Thanks again ...

Powered by: Burning Board Lite 1.0.2 © 2001-2004 WoltLab GmbH
English translation by Satelk