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--- voip.ipcall.pl (http://www1.pbxes.com/forum/threadid.php?threadid=1577724049)

Posted by art78pl1 on 30.12.2019 at 18:40:

Trunk stopped registering - please advise

Good afternoon Gents,

Since several weeks I'm observing strange problem related to one of my "trunks". Trunk named "*********_IPCALL" (third one from the top under "Status" menu) remains offline and unavailable. I haven't changed any settings recently.

In order to troubleshoot and isolate issue following steps have been taken:

1. I have verified all "trunk" related settings again.
2. I have reentered correct settings & restarted pbxes (Submit & Start).
2. I have removed mentioned "trunk" & added again + restarted pbxes (Submit & Start).

Unfortunately this trunk still remains as offline under "Status" menu.

I'm confused and not sure what is going on. For testing purposes I additionally utilized android softphone and managed to register mentioned "trunk" without any problems. Apparently for some reason pbxes is experiencing difficulties with connection.

Can you please advise or check where is the problem?

Thanks in advance for your help

Posted by i-p-tel on 31.12.2019 at 10:49:

RE: voip.ipcall.pl

We've looked into your PBX. sip.voipcall.pl does not answer. Please check with your provider as a next step.

Posted by art78pl1 on 31.12.2019 at 13:47:

RE: voip.ipcall.pl

Thank you for your help & advice.

I have raised service ticket with my provider. By the way please be advised that proper address is voip.ipcall.pl not sip.voipcall.pl and that is what was entered under pbxes settings.

Have a Happy New Year!


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