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--- System Recordings Missing (http://www1.pbxes.com/forum/threadid.php?threadid=1546881711)
System Recordings Missing
Hello Team,
We just observed that files under System Recordings are Missing can you please look into it update.
Thanks
RE: System Recordings Missing
Call recordings are not moved when switching to another server. They reappear when moving the account back to where it was when the calls were made.
If you want me to move back your account securely without losing any files, please let me know which server you have been on.
RE: System Recordings Missing
Hello Team,
We are not talking about call recordings. we are talking about System Recordings.
RE: System Recordings Missing
Ahh, OK. Sorry for the misunderstanding.
We've restored your recordings from a backup of Feb 11, 2016.
RE: System Recordings Missing
Can you please try to restore from current dates 2016 is way too old.
RE: System Recordings Missing
Unfortunately there is no newer backup of sound files. We could extract a list of recordings that are currently in use by your queues:
Connectyourcall
TEintro
TEshort
TaskZzGreet
TCTE
Hopefully you have the files somewhere where you uploaded them from?
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