PBXes - Print: RE: Soho account cancellation and refund

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--- RE: Soho account cancellation and refund (http://www1.pbxes.com/forum/threadid.php?threadid=1462447955)

Posted by maxipromo on 05.05.2016 at 13:32:

Soho account cancellation and refund

Hi guys,
I upgraded my free account to a Soho account with yearly subscription to "maxipromo" user.
The account was not used since september 2015 and I totally forgot to downgrade it to the free account by cancelling the Soho subscription. So, it was automatically renewed today. geschockt
I just cancelled the subscription through your Shop page and now I would like to refund the charged value on Paypal, under transaction number 12B427740X486491D.
I look forward to hearing from you! Thanks!

Posted by i-p-tel on 12.05.2016 at 12:53:

RE: Soho account cancellation and refund

When buying the account on a yearly basis you got a significant price reduction compared to monthly payments. We gave you this discount for your commitment to a longer subscription length and higher payment in total. Sorry we can't give you a refund. We clearly state this policy in our subscribe page.