PBXes - Print: RE: Is PBXES down ?

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--- RE: Is PBXES down ? (http://www1.pbxes.com/forum/threadid.php?threadid=1428768698)

Posted by cartomanzia on 11.04.2015 at 18:11:

Is PBXES down ?

I have a big problem with a wrong config of a trunk I need to give access to a kind of customers. But I can't modifiy or do nothing about because I see web site and panel of PBXES down. It's normal ?

Posted by i-p-tel on 12.04.2015 at 03:27:

RE: Is PBXES down ?

There was a short glitch yesterday afternoon CEST to upgrade software but this was after you posted.

Posted by mdsanders on 14.04.2015 at 09:42:

RE: Is PBXES down ?

My extensions won't register this morning. Is there a problem?

Posted by i-p-tel on 14.04.2015 at 10:27:

RE: Is PBXES down ?

We wanted to move your account from www1 to www3 but this takes longer than expected. We are working on it.

Posted by mdsanders on 14.04.2015 at 10:40:

RE: Is PBXES down ?

Okay thanks for getting back to me.

Posted by i-p-tel on 14.04.2015 at 11:09:

RE: Is PBXES down ?

Finally the move went thru. For next time we changed procedure to move each account separately to reduce downtime to a minimum. Sorry for the inconvenience caused.

Posted by websiteexpress on 14.04.2015 at 12:02:

RE: Is PBXES down ?

All our phones won't register this morning either, and the status page gives an error.

Do we need to do anything?

Posted by i-p-tel on 14.04.2015 at 12:34:

RE: Is PBXES down ?

Some accounts still had issues. We have cleaned everything up now. Your phones are now registered.

Posted by websiteexpress on 14.04.2015 at 13:11:

RE: Is PBXES down ?

Great - thank you, all sorted :-)

Posted by toprocket on 22.04.2015 at 11:25:

RE: Is PBXES down ?

Both pbxes.org and 144.76.38.78 is down for me. So I can't connect extensions, but redirects to outer trunks still working. Sitting offline for a half of day.

Posted by i-p-tel on 22.04.2015 at 11:45:

RE: Is PBXES down ?

Where are you connecting from? We are not aware of any networking issues at this time. We have now put you on www4.

Posted by toprocket on 22.04.2015 at 14:06:

RE: Is PBXES down ?

It refusing when I try to connect from indian IP. From EU IP I can connect. Same with russian IP.
Seems like some network routing issue. I have couple more today not relating to pbxes service.