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--- RE: Account change from Premium to Soho plus Paypal change (http://www1.pbxes.com/forum/threadid.php?threadid=1392128269)

Account change from Premium to Soho plus Paypal change

I've just cancelled my subscription for my premium account (don't need the call centre functionality) and started a soho account. At the same time I switched to a different Paypal account for my soho account billing.

When I clicked the unsubscribe button for my premium account it went to my paypal account and I got this message
"The unsubscribe button you clicked is invalid. You can find the status of all subscriptions in 'My preapproved payments'."
So I cancelled the subscription from within my paypal account.

I then clicked the subscribe link for a soho account and set it up with my new paypal account.

When logging into my pbx account I now see that I'm subscribed to 1 premium account and 1 soho account. Is there a delay until the cancellation reaches your system and gets sorted out or is there something else I need to do?

I only require the soho account.
Thanks.

RE: Account change from Premium to Soho plus Paypal change

Yes, there is a grace period of 24 hours (14 days for PBXes PRO). This gives you some time if you cancel your subscription by accident.

RE: Account change from Premium to Soho plus Paypal change

Good to know. Thanks.