PBXes - Print: RE: Cannot register phone

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--- RE: Cannot register phone (http://www1.pbxes.com/forum/threadid.php?threadid=1384620374)

Posted by charel on 16.11.2013 at 18:46:

Cannot register phone

Yesterday, I started to get a registration problem with one of my trunks. I have tried to register it once again, but same problem. If Iuse the same with a SIP-phone to the SIP-provider, there is no problem. Could anything be bloxk at PBX?

Posted by i-p-tel on 17.11.2013 at 13:07:

RE: Cannot register phone

Which provider are you referring to?

Posted by charel on 17.11.2013 at 19:08:

RE: Cannot register phone

iplink.no is the one with the problem, and today it's the same with Callcentric.com.

When I configured iplink on a different account that I manage, it worked straight away with EXACTLY the same settings. I have now disabled that test.

It all started when I temporaryly disabled teh iplink no. by doing a change in the username to test something elsewhere. When putting it correct again, it would not register.

Posted by i-p-tel on 19.11.2013 at 11:20:

RE: Cannot register phone

By supplying an invalid user name iplink.no probably blocked the IP of PBXes. You should call them to get it whitelisted. Your callcentric trunk is registered.

Posted by charel on 22.11.2013 at 21:31:

RE: Cannot register phone

You may be right, diificult to get them to do anything. Can my account be moved to a different server?

Posted by i-p-tel on 25.11.2013 at 08:46:

RE: Cannot register phone

Yes, please have a look at the Personal Data page.

Posted by charel on 29.11.2013 at 11:50:

RE: Cannot register phone

Problem solved. They had blocked it after all, it was justhard for them to admit it.