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--- Vitelity - Outgoing CID shows "Unknown" (http://www1.pbxes.com/forum/threadid.php?threadid=1384215311)


Posted by auralsun on 12.11.2013 at 02:15:

Vitelity - Outgoing CID shows "Unknown"

Hey guys -- not sure if this is the right place for this.

I have seven DIDs with Vitelity and am using a premium PBXes.com account to forward calls from these DIDs to mobile phones. My setup is currently very basic:

1. Trunk for Vitelity is configured w/ username/password/proxy/domain and is connecting properly.

2. Configured inbound route for one of my seven DIDs to forward to route to "Extension 701". I simply pasted my DID (10 digits) into "Trunk" for the extension.

3. Extension 701 is configured to record all calls Always (incoming and outgoing) and is set to forwaRD to my cell phone (1 + cell phone number -- in "Call Forwarding - All Calls"). Also tried putting my cell phone number in "PSTN Number" rather than "Call Forwarding - All Calls" and got the same result.

Calls are successfully delivered to my cell phone, but call ID always shows up as "Unknown". Call ID shows up in Call Monitor, which tells me that this must be a configuration problem with my PBXes.com account.

Any ideas?

Thanks!

Edit: I resolved this by toggling "sendrpid" to "yes" on my Vitelity trunk.

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