PBXes - Print: RE: Receive "please enter extension id" when trying to setup a mobile extension

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--- RE: Receive "please enter extension id" when trying to setup a mobile extension (http://www1.pbxes.com/forum/threadid.php?threadid=1370289677)

Posted by artarzi on 03.06.2013 at 22:01:

Receive "please enter extension id" when trying to setup a mobile extension

I have only a few mobile extensions.. today (and yesterday) I've been trying to add a mobile extension in place of a sip extension..
So I deleted the sip extension..
then tried to insert an entry for the mobile extension.

I receive "please enter extension id" - ??

ofcourse I've input an extension id.. so I'm confused. Now with the others (regular sip extensions that I should make mobile extensions) I'm afraid of deleting them and not being able to recreate them.

Posted by i-p-tel on 04.06.2013 at 11:03:

RE: Receive "please enter extension id" when trying to setup a mobile extension

Which browser did you use? I suggest trying another one to see if it is related. Thanks!

Posted by artarzi on 04.06.2013 at 20:31:

RE: Receive "please enter extension id" when trying to setup a mobile extension

Originally was using Chrome. I tried I-Explorer with the same result! I've run out of browsers on PCs - Next, I tried creating the extension using iPad (Safari) again, it's the same result.
I should inform that prior to requesting help, I tried selecting personal data and just clicking "Submit and Start".

Posted by i-p-tel on 05.06.2013 at 11:22:

RE: Receive "please enter extension id" when trying to setup a mobile extension

I tried successfully adding extension "777" from your account using Chrome - just entered the extension number, nothing else, and clicked Submit.

Can you reproduce that? Which extension number did you try?

Posted by artarzi on 05.06.2013 at 19:48:

RE: Receive "please enter extension id" when trying to setup a mobile extension

{embarrassed} I was inserting the accountID prior to the extension number.

It's been a while since I've setup most of the extensions but I thought I had to do that (I know I have to do it on the extensions themselves).

Apologies for the confusion.