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--- RE: Digital receptionist without options to press (http://www1.pbxes.com/forum/threadid.php?threadid=1343008283)

Digital receptionist without options to press

Maybe sound a little bit stupid but it might be useful for somebody who just want to have a greeting message or an announcement and after placing the call straight on queue or to another menu option.
At the moment if you don't put any number on that box for options the caller will be redirected but with a big delay which sometimes give the wrong impression of a call drop.
I believe a check box option will be perfect to redirect the call to an extension/ queue/ digital receptionist without the waiting time to press a button.

Regards

Catalin

RE: Digital receptionist without options to press

You can create a queue with a welcome messagge and your destination as an agent.

Once the welcome messagge is over the digital receptionist picks up.

If it's an extension then it starts ringing but you have to figure out a good moh that remind the phone ringing

RE: Digital receptionist without options to press

Thanks for the reply!
There are some ways of doing that but I was just requesting a feature
There is another pbx where you have an option like
"if there is no button pressed within x seconds connect to extension /queue / receptionist". I mention that even without this option I still prefer pbxes.com.
I believe will be a good option for a promotion or for a Christmas Greeting or anything else without affecting your current configuration/ recordings.

Regards

Catalin

RE: Digital receptionist without options to press

Dont' call me Santa but you can already do what you want.

Upgrade to Pbxpro
Go to Source View
extension.conf
select aa_X (where X is your menu #)

change the line
exten => s,9,ResponseTimeout(7)

to

exten => s,9,ResponseTimeout(0)

save and apply.

Be careful, if you modify the menu in web page again, it returns to default config and you have to edit source again.

RE: Digital receptionist without options to press

I will try that in case I'm going to upgrade.
Thanks for the solution!