PBXes (http://www1.pbxes.com/forum/index.php)
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-- PBXes PRO (http://www1.pbxes.com/forum/board.php?boardid=25)
--- RE: account change (http://www1.pbxes.com/forum/threadid.php?threadid=1331208509)

Posted by skyslabo on 08.03.2012 at 13:08:

account change

I just want to switch to Premium from PbxesPro.
For it, I click a Unsubscribe Button for trying to unsubscribe PbxesPro, but I led to a Paypal page for subscription.
How can I cancel PbxesPRO?

Posted by i-p-tel on 09.03.2012 at 09:33:

RE: account change

You already cancelled it successfully. However you also cancelled your new Premium account. Please re-subscribe to keep it.

Posted by skyslabo on 09.03.2012 at 16:00:

RE: account change

My payments are reaching your paypal account, already indicated by transaction number.
It may be hidden in some repeated cancellation-process.
Even now, I can look at the already paid record.
Please check up again.

Posted by takallam on 25.10.2012 at 19:03:

RE: account change

Dear i-p-tel
I have 4 Premium accounts and 4 extensions.
I need to switch to 2 PRO accounts and 2 extensions.

What shall I do? Is this ok:
1- delete 2 extensions
2- subscribe PRO account
3- subscribre one more PRO account
4- cancel all Premium accounts (on pbxes.org? from paypal?)

Please tell me if this is correct. I can't risk disturbing users,

In terms of quality and uptime, is PRO and Premium treated the same? I am asking because i have another PRO account on www1, and in the last months it had some failures, whereas Premium account had zero failure.

Thank you

Posted by i-p-tel on 30.11.2012 at 00:08:

RE: account change

Your migration seems complete.

One Premium account is still subscribed to.

In terms of reliability PRO and Premium are treated the same as all paid accounts. www1 had some failures due to false alarms (on the first day of a month) but these should have been resolved.

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