PBXes - Print: RE: Urgent Billing Issue

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--- RE: Urgent Billing Issue (http://www1.pbxes.com/forum/threadid.php?threadid=1299856257)

Posted by thefool on 11.03.2011 at 17:10:

Urgent Billing Issue

Upon completion of our latest monthly payment (March 6) from PayPal, Paypal seems to have cancelled our subscription which resulted in an email from Pbxes.org advising that it had been cancelled and we have 24 hr grace period to purchase the sub again.

This will not be possible as we are having issues with Paypal at the moment but should be resolved next week. My question is, even though I have paid this month am I still going to have my subscription reduced to a basic free account in 24hrs or do I have the full month and then 24 hrs at the end of the month to renew the subscription. Please advise ASAP

Account: thefool

Posted by i-p-tel on 11.03.2011 at 21:18:

RE: Urgent Billing Issue

I have removed cancellation of Premium features for your account, to give you a week for adding a new subscription.

Posted by arnebolen on 11.03.2011 at 22:30:

RE: Urgent Billing Issue

Zitat:

Originally posted by thefoolMy question is, even though I have paid this month am I still going to have my subscription reduced to a basic free account in 24hrs or do I have the full month and then 24 hrs at the end of the month to renew the subscription.

It must be 24 hours at the end of the paid monthly period. Otherwise it would be impossible to pay for yearly subscription periods.

Posted by thefool on 15.03.2011 at 22:32:

RE: Urgent Billing Issue

Thanks for the feedback, unfortunately it hasn't been made clear by the admins. Still uncertain. Anyone else?