PBXes (http://www1.pbxes.com/forum/index.php)
- English (http://www1.pbxes.com/forum/board.php?boardid=16)
-- Feature Requests (http://www1.pbxes.com/forum/board.php?boardid=23)
--- RE: Subscriptions (http://www1.pbxes.com/forum/threadid.php?threadid=1280755750)

Subscriptions

I would like to know if there is a way not to automatically renew my subscription?
If I cancel it in Paypal the item has remove from my account immediately even I have plenty of time left from last payment.

RE: Subscriptions

Since you are not getting an official answer here is mine.

No it's very simple here at pbxes. If you cancel your payapl subscribtion even if you paid for say 1 year and you have 1/2 year remaining pbxes has choosen to cancel your account within 24 hours

This means you don't get what you paid for unless this 1/2 year of several month is worth more than 10 euro. In that case you will get your money back. Below 10 euro's they just take it because it's to much work. But you have to ask for this !!!!

So if you want to cancel you have to wait till 1 or 2 days before the end you paid than cancel it. Only than will you still be able to fully use it.

Don't blame me for these crazy rules. The explanation given was that some customers want to cancel want there account switched to a free account the same day. Don't understand why but that's the explanation.

Also be carefull if you switch credit cards in your account. If for example you get a new credit card, old one got stolen and you remove it from payapl, automatically your subscribtion will be cancelled.

Very user friendely don't you think.

RE: Subscriptions

This way is not implemented. That's why I have moved your question to Feature Requests.