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--- RE: Callback - no busy signal (http://www1.pbxes.com/forum/threadid.php?threadid=1279830555)


Posted by dkatev on 22.07.2010 at 22:29:

Callback - no busy signal

Hi,
I don't get busy signal on my callback, just signal and I have to close fast. Many times it is not working.

My setup:
Inbound route:
Caller ID: (one from the log - it is working)
callback: my cell number

Please any help?


Posted by Diafora on 22.07.2010 at 22:36:

RE: Callback - no busy signal

Although I mostly use callthru, I have tested callback in the past and it hang-up the call very fast. Do a Submit & Start on your account, and see if the issue remains.


Posted by bobmats on 22.07.2010 at 22:41:

RE: Callback - no busy signal

I am using callback regularly and no problem getting a busytone.

I do have some problem when inside another country or different network.

Somtimes my mobile sents a caller id like +31xxx or 31xxx or 0031xxx and on some foreign network no caller id at all.

To make it work look in the call log for the caller id of you mobile phone and copy it exactly.

Because pbxes choose to have only 3 callback numbers (sucks) in the past I had to use all 3 possibilities to trigger a callback.

Solution was to get a free voip did number and use that exclusivly for callback. So no caller id, any number calling the number will trigger the callback. If you keep the number to yourself there should be no problem anyone else triggering it.


Posted by dkatev on 23.07.2010 at 04:32:

RE: Callback - no busy signal

Zitat:
Originally posted by Diafora
Although I mostly use callthru, I have tested callback in the past and it hang-up the call very fast. Do a Submit & Start on your account, and see if the issue remains.


Still no luck. Free signal again


Posted by bobmats on 23.07.2010 at 14:12:

RE: Callback - no busy signal

what if you select no number so any number would triiger callback, do you get a busy signal than ?


Posted by dkatev on 23.07.2010 at 19:17:

RE: Callback - no busy signal

Zitat:
Originally posted by bobmats
what if you select no number so any number would triiger callback, do you get a busy signal than ?


No, no, the problem is that I got free instead of busy signal. Callback recognized the number and did call back, but not after busy signal.

The problem was the trunk I used to callback. Problem solved - now I can use the "turbosim" like sim card to call directly using callback

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