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--- RE: Upgrade Credit or Refund? (http://www1.pbxes.com/forum/threadid.php?threadid=1216657925)


Posted by memo on 21.07.2008 at 18:32:

Upgrade Credit or Refund?

Hello,

I have always been confused with the billing process on this service.

Currently I use the SoHo plan which I pay quarterly. I find that I need more extensions now and want to upgrade to a Premium level plan. Will I lose the credit that I paid a week ago for my quarterly subscription if I upgrade now? Or will this credit transfer to my new plan? Thank you.


Posted by i-p-tel on 24.07.2008 at 08:26:

RE: Upgrade Credit or Refund?

No, the credit will not be transferred.

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