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Server Was down!

Just a comment, this server ,. www2.pbxes.com, as well as my server in the same data center were down for a while about 8 hours ago.

It looks like domainGurus Lost all connectivity, and I know that in the case of my server , it looked as if it had rebooted.

Since , my dedicated inbound fax number is answered with silence and I have had three calls turn into one way conversations at random points but normally after 15 minutes, I now think there may be something not quite right..

RE: Server Was down!

Our records confirm what you are saying. Your Premium Accounts were temporarily moved from San Diego to Frankfurt twice. The reason were two network outages in San Diego which were 12 and 26 minutes long.

I can see in the logs that PBXes is still ansewing my dedicated fax number, however the calling party hears nothing . This began after yesterday's outage.


ALso worth noting, was that I was not able to make calls , so the trasfer to the de server was not transparent. perhaps this is a problem with the way my ATAs are configured?

RE: Server Was down!

I don't think the network outage has anything to do with your fax problem. Look into your call monitor searching for "fax". Problems already started before the outage. I made a testcall to supernettel-fax@pbxes.org and got the faxtone as expected.

To make your endpoints safe against network outages in a particular data center be sure to set the SIP server to "pbxes.org".

Disabling some CODECS seems to do the trick as my SIP dialing from Xpro was unsuccessful till I diabled other CODECS. It looks like fax MUST be g711u