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--- RE: Gizmo Project account (http://www1.pbxes.com/forum/threadid.php?threadid=559)

Noki E60 and Gizmo Project account

Hi, I'm having a strange issue. Here are the details.
I have a Gizmo Project account and it is working OK using its own Windows soft phone. However, I wasn't able to register a Gizmo SIP account using my E60 (the cause could by my firewall/router), that's why I also registered a PBXes account because I've read from several forums that it is working fine with E60 even behind NAT devices.
So I set the Gizmo trunk into my PBXes account and made a SIP PBXes connection on my E60.
After several tries with different configurations, I was able to:
- make an echo test with PBXes (*43)
- make an echo test with Gizmo (17474743246)
Then, I wanted to make a call with other account from Gizmo. But now the issues started to manifest:
1. If I dial the other account (which is using the soft phone on Windows), the call appears on the remote computer, the person pushes "Answer" but this is not detected by the calling side (i.e. my phone or my PBXes extension). In my phone I continue to hear the ring. But on the remote computer, after the person is pushing Answer, the "call window" appears as if a connection was established, but nothing was heard. In the PBXes log I see that the connection is not answered (0 sec).
2. If the other user dials me, my phone rings, I am answering, and it seems the connection is made, the "call window" appears on the remote computer but nothing is heard (that's because I don't have a premium account). In the PBXes log I see that the connection is answered (> 0 sec).

Does anyone have a clue why I cannot make outgoing calls to other Gizmo accounts (while echo test with Gizmo is working!)?

After some more tests, the issue seems to be on the sipphone.com (Gizmo project) side. I made the same test using a Inphonex.com trunk/account and it worked.

I had gizmo working without pbxes, then on friday 15 sept, it wouldn't register with gizmo. i sugned up with Pbxes, set it up to connect to Gizmo & Gizmo is working again. When placing a call, sometimes it asks me to put a "+" sign in front of the country code. How do you do it on an E60 withou the keypad ala E61?

E61 no outgoing calls

I configed my E61 to work with Gizmo through PBX.
All seems to be OK including *43 test. BUT no outgoing calls are possible, I get "all circutes are busy, please try again later" every time I'm trying to call.
I see all the calls I tried to make in "Call Moitnor".
Please help.

RE: Gizmo Project account

We have worked on this interoperability issue. Please try if outgoing calls work now after pressing "Submit & Start" in "Personal Data".

RE: Gizmo Project account

Moderator,

I'm trying to call to any landline or mobile lines with my brunojetgizmo trunk, but I receive the message saying that call cannot to be completed.

Using the softphone connected directly in gizmo sip provider the call works fine!

The outbound routing is blima2.

The procedure of this topic was already executed.

Could you please check if the my account is correct?

Best Regards,
Bruno Lima

Zitat:

Originally posted by i-p-tel We have worked on this interoperability issue. Please try if outgoing calls work now after pressing "Submit & Start" in "Personal Data".