PBXes (http://www1.pbxes.com/forum/index.php)
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-- Queues, Digital Receptionist, Faxmail, Voicemail and Ring Groups (http://www1.pbxes.com/forum/board.php?boardid=20)
--- (http://www1.pbxes.com/forum/threadid.php?threadid=234)

Help!!!!!

Now I got the turnks and the extentions working. I can dial my DID then it will call myextention. What I want to do is present a menu. Now I have tried over and over to set up the digital receptionist with no luck. All that happens is a breif pause and then the pbx says goodbye. I uploaded the greeting in WAV format and created the menu. This system is an awsome idea but very hard to set up which I don't mind but very little help or user base participation helping. This could be an awsome service with a little better user participation or support. I would love to pay a minimal fee for the service. I do realize that it is still in beta, but users need to participate more in helping make the product better. That is why most betas are free. Pascal, I think you need a stronger user base or more support people answering questions and taking feedback. Just a suggestion.

Now any Idea why my digital receptionist won't work?

I almost have a working testable PBX if only I could get the receptionist to work so I can foward calls to extentions.....

You may have a problem with the WAV file... only certain encodings are supported (don't know exactly what). Try setting up your recording from an extension and see if that works.

Awsome!!!! It works!!! Thanks for the advice. I will definately hang out here and try to give my help. Like I said, the user support base exspecially in a beta is very important. I will be playing with it a little more and give as much help as I can for this last month in beta....I was going to do an A@Home setup and ran in to this place and it is definatelly a great idea.

Thanks,

Zitat:

Originally posted by dkerr You may have a problem with the WAV file... only certain encodings are supported (don't know exactly what). Try setting up your recording from an extension and see if that works.

If anyone else is having problems -
*, and accordingly, PBXes, requires an 8kHz, 16bit Microsoft PCM WAV file to work properly. You can use Sound Recorder in Windows to save files into the proper format.